Editorial Visitor management in protected areas Josef Zelenka, Jaroslav Kacetl Sekce / Strany Articles - review paper / 5-18 Abstrakt Visitor management is often too narrowly connected with mass/individual tourism in protected areas. Generally, visitor management can be used in any destination... více Klíčová slova visitor management, carrying capacity, tourism, protected area, zoning, communication, participation Citace Zelenka, J., & Kacetl, J. (2013). Visitor management in protected areas. Czech Journal of Tourism, 2(1), 5-18. doi: 10.2478/cjot-2013-0001 DMO - A dummy-made organ or a really working destination management organization Andrea Holešinská Sekce / Strany Articles - research paper / 19-36 Abstrakt Destination management is considered as an advanced form of cooperation among tourism stakeholders who are associated in a destination management organization Klíčová slova DMO, Slovakia, destination management, cooperation, Czech Republic Citace Holesinska, A. (2013). DMO – A dummy-made organ or a really working destination management organization. Czech Journal of Tourism, 2(1), 19-36. doi: 10.2478/cjot-2013-0002 The Industrial Monuments Route of the Silesian Voivodeship as an example of the regional tourism product enhancing tourism competitiveness... Anna Staszewska, Michał Żemła Sekce / Strany Notes - research notes / 37-53 Abstrakt The paper deals with the idea of destination competitiveness and its relations with competitiveness of spatial tourism products and competitiveness of entities Klíčová slova Destination competitiveness, destination product, industrial tourism, Silesian Province, Industrial Monument Route Citace Staszewska, A., & Żemła, M. (2013). The Industrial Monuments Route of the Silesian Voivodeship as an example of the regional tourism product enhancing tourism competitiveness of the region. Czech Journal of Tourism, 2(1), 37-53. doi: 10.2478/cjot-2013-0003 The Czech service quality system Radek Chaloupka Sekce / Strany Information - news / 54-55 4th International Colloquium on Tourism Sekce / Strany Information - conference / 55 Management cestovních kanceláří a agentur Lenka Pražská Sekce / Strany Information - book review / 56 Právo a cestovní ruch Andrea Holešinská Sekce / Strany Information - book review / 57