SMARTER UNIVERSITY IBM DC BRNO INTERNSHIP PROGRAM, RUN AUTUMN 2015
PROJECT MANAGEMENT PROJECTS
Internship in IBM DC Brno Project 1.
Name of manager Mahmoud Nassar
Department title & your team Domino, Exchange and Middleware team - 2 level of
support
Name of mentor/supervisor Veronika Cechalova
Name of project/position Workload measurement/improvement/reduction
for the team
Specification of the project/position To check with all team members, what is in scope,
what has to be done and analyze what could be
improved/reduced from existing workload, work out
the overview of improvement
Criteria of success Providing solution for improving and reducing the
workload
Description of roles This is a project management position type.
Person on this role will have a key role in defining of
work processes.
Main phases of role:
Identifying of current workload
Analyzing what can be improved, simplified,
automated
Track the project progress and drive the completion
Required skills MS Office skills
Analytical thinking
Self-driven and innovative approach
Ability to coordinate tasks/people
Good time management
Basic IT knowledge
Number of students per position 2
Will project evolve to Future Employment? yes
Internship in IBM DC Brno Project 2.
Name of manager Martina Schusterova
Department title & your team Service Management team, 01F27 dept
The scope: incident management, problem
management, change management
Name of mentor/supervisor Martina Schusterova, Petr Hanulik
Name of project/position Service Management, Service Leader support
Specification of the project/position Service Leader support role
Supporting Service Leader with tasks and
activities on daily bases. Improving
communication with team members, chairing
department meetings. Setting up department
Dashboard structure. Working with IBM
communicational channels.
Social media is one of the strategic
technologies used within IBM to support the
remote team collaboration cross teams,
locations, and geographies.
Corporate communication tools as IBM
Connections, intranet portals are current trend.
The position brings opportunity for a student to
get familiar with the social media at IBM, learn
its functionalities and set up.
The goal for the student will be to create,
develop, design, and feed up the connections
community the team.
The benefit for the student is to learn the social
media IBM sells to our clients, get insight in the
area of the key service management areas.
Criteria of success Valuable support
Professional communication
Time saved
Innovative approach
Structured team Dashboard on Connections
Description of roles The role combines management support,
project management skills. Person on this
role will have a key role in supporting Service
Leader with her daily tasks.
Monitor team activities and resolve ad-hoc
issues. Working with important documents and
IBM communicational channels. Gather
important information and feedback from team.
Required skills Self-driven and innovative approach
Responsibility
Ability to coordinate tasks/people
Team Communication
Analytical thinking
MS Office
Number of students per position 1
Will project evolve to Future
Employment? yes
Internship in IBM DC Brno Project 3.
Name of manager Václav Špok
Department title & your team Education team
Department code 1R19
Name of mentor/supervisor Michal Chromčák
Name of project/position Junior Project Manager @ Mobile education
Specification of the project/position We are looking for a student with project management
knowledge and fluent English language who will
participate on managing Mobile Education program.
We have many junior employees eager to learn new
skills - we aim to provide them mobile way how they can
study when and where they want. We have part of this
content available and we would like to build dedicated
Mobile Education program.
Student will have opportunity to realize ideas which will
support:
 the creation of environment for employees for
permanent development and improvement of the
knowledge in order to continual improvement of
effectiveness of service delivery
 creating opportunities to informal socialization and
teambuilding
 creating environment for enabling of transferring
knowledge among employees
We also have several ideas for 2015 to support the
purpose of learning, learning conditions or learning
content enhancement on which students can learn new
things and use on potential
Description of roles This is junior project manager position type. Person on
this role will have a unique opportunity at improving
knowledge about how to be mobile to more than 4000
employees, to get important contacts and participate on
strategy creation and project management.
Main phases of the role:
I. Prepare project plan (stakeholders, strategy,
time, cost, quality, communication channels, risks,
...)
II. Run and manage project (feedback, promotion,
reaction on current situation)
Required skills University student at 3-5 school year. Suitable for
SSME study program or other project management
based programs.
Self-driven, innovative approach, agile, project
management basics, soft skills basics
Nice to have - Experience with project management,
project management certification, IT background
Number of students per position 1
Internship in IBM DC Brno Project 4.
Name of manager Václav Špok
Department title & your team Education team
Department code 1R19
Name of mentor/supervisor Michal Chromčák
Name of project/position Project Administrator at Education Team
Specification of the project/position We are looking for a student with English language who
will participate on project of moving instructor led
education into alternative from (e-learning, mlearning,
webcast, screencast).
Student will have opportunity to realize ideas which will
support:
 the creation of environment for employees for
permanent development and improvement of the
knowledge in order to continual improvement of
effectiveness of service delivery
 creating opportunities to informal socialization and
teambuilding
 creating environment for enabling of transferring
knowledge among employees
We also have several ideas for 2015 to support the
purpose of learning, learning conditions or learning
content enhancement on which students can learn new
things and use on potential
Description of roles This is project administrator position type. Main tasks
would be coordination of tasks & people in order to
change education habits of classroom based to
alternative way and enable education from anywhere
based form. As payback student will get important
contacts, participate on strategy creation and project
management experience.
Main phases of the role:
I. Identification of courses to be transformed
II. Pilot project for transformation
III. Plan & realization of other courses transformation
Required skills University student in 3-5 school year.
Self-driven, innovative approach, agile, communicative
Nice to have - Experience with project management,
project management certification
Number of students per position 1
Internship in IBM DC Brno Project 5.
Name of manager Michal Macoun
Department title & your team IGA EMEA New Business Team
Name of mentor/supervisor Agne Barcyte
Name of project/position Finance management plan improvement
project
Specification of the project/position Finance management plan improvement
project
- Enhance and re-work existing finance
management plan to user and PM friendly step
by step guide
- Create Videos and tutorials for Basic finance
education for PM team
Criteria of success Time saved for program managers, portfolio
managers
Increasing of satisfaction of PM community
Increasing of quality of finance management
Description of roles Update and re work finance management plan
to user ( PM) friendly community - web
interface.
Review/Analyse existing finance materials
Review/Create finance tutorials
Create instructions
Create Video's
Required skills Finance background ( knows how to do math 1
+ 1)
Work individually
Creativity on creating video's, tutorials
Ability to learn and absorb information quickly
Number of students per position 1
Will project evolve to Future
Employment? yes
Internship in IBM DC Brno Project 6.
Name of manager Michal Macoun
Department title & your team IGA EMEA New Business Team - Project Office
Name of mentor/supervisor Jan Lakatos
Name of project/position Knowledge Database
Specification of the project/position The department's current "Newcomers' Guide" is only aimed at newcomers,
introducing the very basics of day-to-day responsibilities and the available tools.
However, existing employees have little incentive to visit the guide and use it for
reference. Furthermore, the topics included in the guide do not cover all the
topics a newcomer might be interested in.
Therefore we are starting an initiative to create a new "Knowledge Database" - a
centralized repository, which will offer not only newcomer-related information,
but also general tips, best practices and how-tos related to various tools,
processes and topics concerning newcomers, project and program managers
and the project management office.
The scope of the internship project includes establishing the new platform,
migrating the existing Newcomers' Guide data into it, creating an initial section
for Project Office-specific topics and presenting the project to the department's
project management community.
Criteria of success The new platform will provide time-saving when onboarding newcomers (~10
hours saved on both the newcomer and their mentor's side), as well as timesaving
for people searching for information (~2 hours saved monthly per user).
Description of roles The intern will become a part of the department's Project Management Office
(PMO). They will also be in touch with a cross-country project management
team.
The main responsibilities will include:
 Revising existing Newcomer's Guide information
 Collecting and structuring new content for the Knowledge Database
 Influencing the Knowledge Database's overview structure
 Communicate with members of the PMO and the PM team
 Present the project to the global team
Required skills  Upper-intermediate English
 Analytical and innovative thinking
 Detail orientation
 Communication skills
 Basic HTML experience
 Eye for design
Number of students per position 1
Will project evolve to Future
Employment? yes?
Internship in IBM DC Brno Project 7.
Name of manager Michal Macoun
Department title & your team IGA EMEA New Business Team - Project
Office
Name of mentor/supervisor Ladislav Vasek
Name of project/position GeCEP Tracker upgrades
Specification of the project/position This project is about designing & developing
new upgrades for a current tool, which is used
for tracking projects and financial data from
AT&T. Upgrades will be aimed at creating new
reports, project overviews or data export
options. This will save time for IGA EMEA
team members and enable us to spread this
tool to more users in IBM around the world.
Criteria of success Successful implementation of new upgrades to
the current tool, creating work instructions and
presentation of these upgrades in front of the
team.
Description of roles Student will be responsible for designing &
developing new upgrades. For this task he will
have full support and guidance from current
PO member. Besides that he will be a regular
member of the PO team, with the opportunity
to shadow a Project Office administrator, join
team meetings and see how Project Office in
IBM works.
Required skills Programming background or VBA
programming experience
Advanced MS Excel knowledge
Creativity & Reliability
Communication Skills
Upper-intermediate English
Number of students per position 1
Will project evolve to Future
Employment? yes
Internship in IBM DC Brno Project 8.
Name of manager Michal Macoun
Department title & your team
Name of mentor/supervisor Alan Kvapil
Name of project/position Junior Project Manager - IBM Verse project
Specification of the project/position As part of IBM's strategy to move to the cloud and in
support of IBM's Smart Cloud for Social Business
(SC4SB) service, IBM is transitioning its users to
Smart Cloud Notes (SCN) and subsequently, to IBM
Verse.
Project objective is to migrate all EMEA IBMers to
Cloud by end of this year. Exceptional chance to be
part of major project roll out phase.
Student in this position will support experienced
Project Manager in daily migration activities of key
IBM strategic project to roll out IBM Verse in EMEA.
Criteria of success Reporting metrics are accurate
PM effort saved 10h/week
Description of roles In this role, the candidate will support project manager
directly in his daily activities.
Main phases of role:
IBM environment on-boarding
Get to know project processes and background
Work with mentor on required activities
Take over required activities (data collection,
reporting)
Gather feedback and prepare suggestions for
improvements
Regular checkups on progress with mentor/manager
Mentoring and improving skills in project management
Required skills Analytical thinking
MS office skills including Excel macros and functions
Self-driven and innovative approach
Good time management
Sense for end user satisfaction
Attention to detail
English intermediate
Number of students per position 1
Will project evolve to Future
Employment? yes
Internship in IBM DC Brno Project 9.
Name of manager Vladimir Litvaj
Department title & your team Communications & Branding team
Name of mentor/supervisor Darina Hlavicova, David Belinko
Name of project/position Communications & Brand / Communication specialist
Specification of the project/position Support of Communication & Brand strategy in IBM Brno.
Main purpose of this project is to improve communication
strategy by working on interesting projects (company newsletter
design, Site projects on branding, Job role video library, internal
& external Social media and other). You will have a unique
opportunity to understand what is this work about, how we work
locally and globally (with our international colleagues), you will
understand whole process of internal and external
communication.
"Nothing can bring disaster more rapidly to a business and to its
people than a breakdown in communications and in
understanding." Thomas J. Watson, Jr.
Criteria of success Increase of satisfaction of our employees towards our
communications and branding materials, increase of their
perception and attention, increase of engagement on internal
and external social media
Description of roles This is a communication specialist position type. Person on this
role will have a contributing role in defining next steps in the
communication strategy for Brno site (possible further global
cooperation).
Main phases of role:
Identify communications needs on site
Work with lectors on communications projects
Study of IBM communication guidelines
Promotion of IBM strategic items through communications
materials
Gather feedback and prepare suggestions for improvements
Required skills English language intermediate
Self-driven and innovative approach
Creativity
Good time management
Sense for detail
Interest and basic experience at communications field
Number of students per position 1
Internship in IBM DC Brno Project 10.
Name of manager Vladimir Litvaj
Department title & your team Communications & Branding team
Name of mentor/supervisor Darina Hlavicova, David Belinko
Name of project/position Good design is a good business / Graphic designer
Specification of the project/position Support of branding strategy in IBM Brno.
"Good design is good business"Thomas J. Watson - that is our
slogan and so we want to fulfil it. We would like to improve
branding on our site through posters, email announcements,
newsletters and other platforms to get more engagement from our
employees (more attention and more participation) and improve
perception of IBM for client & external visits. This is a great
opportunity for graphic designer student who would like to
participate on branding strategy in our international company.
Criteria of success Increase of satisfaction of employees towards branding materials,
increase of their perception and attention, increase of engagement
on internal and external social media
Description of roles This is a graphic designer position type. Person on this role will
have a contributing role in defining next step in the brand
development for Brno site (possible further global cooperation).
Main phases of role:
Identify needs on site
Work with lectors on branding/marketing projects
Study of IBM branding guidelines
Promote branding strategy through this materials
Gather feedback and prepare suggestions for improvements
Required skills Graphic designer
Work with Adobe products (InDesign, Photoshop, etc...)
Self-driven and innovative approach
Creativity
Good time management
Sense for detail
Interest and basic experience at design
Number of students per position 1
Internship in IBM DC Brno Project 11.
Name of manager Pavla Chaloupkova
Department title & your team T&T and Project Services - Project Management Office
(dept.01J05) - support of all different projects
Name of mentor/supervisor Martin Gloss, Elvin Mansimov
Name of project/position Junior Project Office Manager - T&T and Project Services
Specification of the project/position Continuous improvement of T&T PMO communicational channels
working with IBM Social Media - developing Communities and
creating monthly PMO [Project Management Office] Newsletter
capturing f.e. team project´s statistics, introducing team members,
success stories, news and updates and participating in T&T and
Project Services PMO daily tasks and activities.
Criteria of success more professional communication
increasing of the quality of communicational channels
time saved
positive feedback from employees
Description of roles This is project management position type. Person on this role will
have a key role in defining the communication plan and tune up
T&T PMO social media.
Monitor progress and resolve ad-hoc issues, drive the completion
of transformation
Gather feedback and prepare suggestions for improvements
Required skills Self-driven and innovative approach
Ability to coordinate tasks/people
Interest and basic experience at setting up Team Communication
Analytical thinking
Basic HTML Awareness (only as advantage)
Basic PM knowledge (advantage)
Number of students per position 4
Will project evolve to Future
Employment? yes
Internship in IBM DC Brno Project 12.
Name of manager Michaela Brandejsova
Department title & your team Delivery Transformation (Projects Management) of projects delivered for IBM
Italy
Name of mentor/supervisor Michaela Brandejsova
Name of project/position Portfolio Project office
Specification of the
project/position
Implementation of :
- Italy Delivery Transformation Wiki pages
- New IBM Project Management tool within Italy Delivery Transformation Project
Management Team
- Reporting of Italy Delivery Transformation Team
Delivery Transformation Wiki pages serves to whole Delivery Transformation Project
Management Team. Intention is to have all relevant information in this repository to
provide help to Project Managers throughout the projects delivery
IBM Project Management tool IPWC is a strategical tool used in Project Management.
Students will support the implementation of the tool in the Italy Delivery Transformation
team.
With regards to implementation of IPWC tool we will work with students on alignment
of reporting structure to avoid manual data collection and utilize the automation offered
by the tool.
Criteria of success Increase of data quality covering Italy Delivery Transformation Projects.
Reduce time spent on manual reporting.
Description of roles This is project management position type. Person on this role will have a key role in
set-up of key tools within Project Management Italy Delivery Transformation Team.
Main phases of role:
- Identify key areas
- Work with Project Managers to understand the needs & address the gaps
- Work on the implementation
- Monitor progress and resolve ad-hoc issues
- Gather feedback and prepare suggestions for improvements
Required skills Analytical thinking
Creative thinking
Self-driven and innovative approach
Ability to coordinate tasks/people
Good time management
Sense for end user satisfaction
Interest and basic experience at Projects Management area
Number of students per position 2
Will project evolve to Future
Employment? yes