+ speaking slowly and loudly (appropriate to the situation) -using the filling words such as „so“, „well“, „hm“ … +using pictures and other visual support - activating as many senses as possible -reduce animation and special effects to minimum +eye contact!!!!!!!!!!!!!!!!!!! -reading is not presenting! – intonation +visuals / slides not in full sentences, we prefer bulletpoints -font FONT. THANK YOU FOR YOUR ATTENTION! +examples -inappropriate gestures +timing -colours – too much, wrong, contrast… +dress code, comfortable outfit -fiddling with hair, clothes, notes, jewellery…