DESB23 Qualitative research for service design

Faculty of Arts
Spring 2023
Extent and Intensity
1/1/0. 4 credit(s). Type of Completion: k (colloquium).
Taught online.
Teacher(s)
Mgr. Josef Kocurek (lecturer)
Mgr. Tereza Kosnarová Venerová (lecturer)
Mgr. Petra Kutálková, PhD. (lecturer)
PhDr. Ladislava Zbiejczuk Suchá, Ph.D. (lecturer)
Mgr. Simona Kramosilová (seminar tutor)
Guaranteed by
Mgr. Tereza Kosnarová Venerová
Department of Information and Library Studies – Faculty of Arts
Contact Person: Mgr. Alice Lukavská
Supplier department: Department of Information and Library Studies – Faculty of Arts
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 28 student(s).
Current registration and enrolment status: enrolled: 20/28, only registered: 0/28
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to teach students to prepare, conduct, evaluate qualitative research with an emphasis on in-depth interviews and present research findings to the team.
Learning outcomes
Upon completion of the course, the learner will: - be able to plan qualitative research in the context of the design process - will be able to conduct research (interviewing the respondent, leading a research focus group, etc.), - know the basics of evaluating and documenting qualitative research, especially in the context of atomic research and continous discovery - know the tools for research and analysis of qualitative data in UX research (Dovetail, Lookback, etc.)
Syllabus
  • 1. Introduction to qualitative research
  • 2. Research assignment and preparation
  • 3. Research plan
  • 4. In-depth interviews and other qualitative methods
  • 5. Recruitment and research ethics
  • 6. Data collection
  • 7. Qualitative data analysis
  • 8. Evaluation - synthesis and summary of the research
  • 9. Research storytelling
Teaching methods
Lectures, presentations by experts from practice, performance of continuous tasks and exercises
Assessment methods
Presentation of the final research report
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
The course is taught: in blocks.
The course is also listed under the following terms Spring 2024, Spring 2025.
  • Enrolment Statistics (Spring 2023, recent)
  • Permalink: https://is.muni.cz/course/phil/spring2023/DESB23