BPH_OPMA Operations Management

Faculty of Economics and Administration
Spring 2010
Extent and Intensity
2/0. 5 credit(s). Type of Completion: zk (examination).
Teacher(s)
doc. Ing. Alena Klapalová, Ph.D. (lecturer)
doc. Ing. Radoslav Škapa, Ph.D. (lecturer)
doc. Ing. Radoslav Škapa, Ph.D. (seminar tutor)
Guaranteed by
doc. Ing. Radoslav Škapa, Ph.D.
Department of Business Management – Faculty of Economics and Administration
Contact Person: Mgr. Jana Nesvadbová
Timetable
Fri 14:35–16:15 P304
Prerequisites (in Czech)
! PHOM Operations Management
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The objective of the course is to give students the knowledge of recent issues, concepts and principles of operations management. The course itself can be divided into three parts. The term of operations management, its role and major tasks are explained in the beginning of the course. The second part deals with the question of planning and designing productive processes in a factory. The third part describes how the productive systems operate. Students also get familiar with several methods and tools used in this field.
At the end of this course, students should be able to:
-interpret the role of operations in the process of value creation;
-explain the linkages between strategic, tactical and operational level of company management;
- design simple production processes and apply the basic methods used in this field;
-explain the basic concepts and tool used by management in production process;
-compare quality management systems applied within companies and quality assurance on a national scale;
-illustrate how operations relates to other business functions.
Syllabus
  • Topics of the lectures:
  • 1. Strategy: (Maintaining an operational strategy to support competitive advantage of a company)
  • 2. Quality: (Focusing on quality in operational decision making)
  • 3. Product and Services: (Designing quality products and services)
  • 4. Processes, Technologies, and Capacity: (Setting up process so that it works smoothly and efficiently)
  • 5. Facilities: (Setting up facility so that it works smoothly and efficiently)
  • 6. Forecasting: (Predicting customer demand)
  • 7. Aggregate Planning: (How much to produce and when to produce it)
  • 8. Resource Planning: (Planning capacity and other resources)
Literature
  • RUSSELL, Roberta S. and Bernard TAYLOR. Operations management : quality and competitiveness in a global environment. 5th ed. Hoboken: Wiley, 2006, xxii, 808. ISBN 0471692093. info
  • KASANA, Harvir Singh and Krishna Dev KUMAR. Introductory operations research : theory and applications. Berlin: Springer, 2004, xi, 581. ISBN 3540401385. info
  • Hotel management and operations. Edited by Denney G. Rutherford. 3rd ed. New York: Wiley, 2002, xxii, 536. ISBN 0471370525. info
  • MEREDITH, Jack R. and Scott M. SHAFER. Operations management for MBAs. 2nd ed. New York: John Wiley & Sons, 2002, 406 s. ISBN 0471000604. info
Teaching methods
The course has a form of lectures and seminars. In lectures, the concepts of Operations management will be explained in a discussion with students, the usage of instruments will be demonstrated on examples. The practitioners will be involved. Some concepts will be presented with help of multimedia. In seminars, the students try to apply the instruments on practical examples on their own. The calculations will be done in the MS Excel spreadsheet.
Assessment methods
The course finished with a written exam. The minimal points required to pass the test is 60 per cent. Students can take the exam provided that she/he defended successfully their team project on a given topic.
If student commits a prohibited act, such as usage of various forbidden tools, cribbing, taking out any part of the exam or any other cheating, teacher is allowed to interrupt an exam and to grade a student with F, FF or FFF according to the seriousness of the offence.
Language of instruction
English
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
Information on the per-term frequency of the course: jarní semestr.
General note: Nezapisují si studenti, kteří absolvovali předmět PHOM. Předmět je určen pouze zahraničním studentům.

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