MPH_PMAN Operations Management

Faculty of Economics and Administration
Autumn 2010
Extent and Intensity
4/2. 11 credit(s). Type of Completion: zk (examination).
Teacher(s)
doc. Ing. Alena Klapalová, Ph.D. (lecturer)
doc. Ing. Radoslav Škapa, Ph.D. (lecturer)
doc. Ing. Alena Klapalová, Ph.D. (seminar tutor)
doc. Ing. Radoslav Škapa, Ph.D. (seminar tutor)
Guaranteed by
doc. Ing. Radoslav Škapa, Ph.D.
Department of Business Management – Faculty of Economics and Administration
Contact Person: Vlasta Radová
Timetable
Mon 16:20–19:35 P103
  • Timetable of Seminar Groups:
MPH_PMAN/01: Tue 9:20–11:00 VT105, A. Klapalová, R. Škapa
MPH_PMAN/02: Tue 11:05–12:45 VT105, A. Klapalová, R. Škapa
Prerequisites
! PHPMAN Operation Management
The following courses are recommended as prerequisites: Corporate Economics, Management, Marketing I, Logistics and Transportation, Corporate Management Systems.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
The capacity limit for the course is 48 student(s).
Current registration and enrolment status: enrolled: 0/48, only registered: 0/48, only registered with preference (fields directly associated with the programme): 0/48
fields of study / plans the course is directly associated with
Course objectives
The course builds on courses like Marketing, Management, Corporate Economics, Logistics and others, and it focuses on operational (and tactical, to a certain extent) tasks connected with the process of creation in manufacturing and service sector.
At the end of this course, students should be able to:
-interpret the role of operations in the process of value creation;
-explain the linkages between strategic, tactical and operational level of company management;
- design simple production processes and apply the basic methods used in this field;
-explain the basic concepts and tool used by management in production process;
-compare quality management systems applied within companies and quality assurance on a national scale;
-illustrate how operations relates to other business functions.
Syllabus
  • Topics of the lectures:
  • 1. Operational management and quality
  • 2. Statistical quality management
  • 3. Designing quality products and services
  • 4. Processes, technology, capacity and layout
  • 5. Process management
  • 6. Work and operational management, forecasts
  • 7. Production and services planning, lean production
  • 8. Product and quality management, basic concepts and history
  • 9. TQM and excellence models
  • 10. Quality management systems
  • 11.Methods and techniques used in quality management
  • 12.Institutional framework of quality management
  • 13.Customer and consumer protection system in the Czech Republic and gobally
Literature
    required literature
  • RUSSELL, Roberta S. and Bernard TAYLOR. Operations management : quality and competitiveness in a global environment. 5th ed. Hoboken: Wiley, 2006, xxii, 808. ISBN 0471692093. info
  • KAVAN, Michal. Výrobní a provozní management. 1. vyd. Praha: Grada, 2002, 424 s. ISBN 8024701995. info
  • TOMEK, Gustav and Věra VÁVROVÁ. Řízení výroby. Vyd. 1. Praha: Grada, 1999, 439 s. ISBN 8071695785. info
    recommended literature
  • ŘEPA, Václav. Podnikové procesy : procesní řízení a modelování. 1. vyd. Praha: Grada, 2006, 265 s. ISBN 8024712814. info
  • KOŠTURIAK, Ján and Zbyněk FROLÍK. Štíhlý a inovativní podnik. 1. vyd. Praha: Alfa Publishing, 2006, 237 s. ISBN 8086851389. info
Teaching methods
The course has a form of lectures and seminars. In lectures, the concepts of Operations management will be explained in a discussion with students, the usage of instruments will be demonstrated on examples. The practitioners will be involved. Some concepts will be presented with help of multimedia. In seminars, the students try to apply the instruments on practical examples on their own. The calculations will be done in the MS Excel spreadsheet.
Assessment methods
The course finished with a written exam. The minimal points required to pass the test is 60 per cent. Students can take the exam provided that she/he defended successfully their team project on a given topic.
If student commits a prohibited act, such as usage of various forbidden tools, cribbing, taking out any part of the exam or any other cheating, teacher is allowed to interrupt an exam and to grade a student with F, FF or FFF according to the seriousness of the offence.
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
General note: Předmět si nezapisují studenti, kteří absolvovali předmět PHPMAN.
Listed among pre-requisites of other courses
The course is also listed under the following terms Autumn 2008, Autumn 2009, Autumn 2011, Autumn 2012, Autumn 2013, Autumn 2014, Autumn 2015, Autumn 2016, Autumn 2017, Autumn 2018, Autumn 2019, Autumn 2020, Autumn 2021, Autumn 2022.
  • Enrolment Statistics (Autumn 2010, recent)
  • Permalink: https://is.muni.cz/course/econ/autumn2010/MPH_PMAN