ISKB52 Social Inovations in Libraries

Faculty of Arts
Spring 2020
Extent and Intensity
0/0/1. 4 credit(s). Type of Completion: k (colloquium).
Mgr. Tomáš Štefek (lecturer)
Mgr. Eva Víchová (lecturer)
PhDr. Ladislava Zbiejczuk Suchá, Ph.D. (seminar tutor)
Guaranteed by
PhDr. Petr Škyřík, Ph.D.
Department of Information and Library Studies - Faculty of Arts
Contact Person: Mgr. Alice Lukavská
Supplier department: Department of Information and Library Studies - Faculty of Arts
Wed 9:00–16:40 D51
Prerequisites (in Czech)
Zájem o sociální inovace, design služeb, UX, komunitní roli knihoven.
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 20 student(s).
Current registration and enrolment status: enrolled: 4/20, only registered: 0/20
fields of study / plans the course is directly associated with
Course objectives
Introduce insights into theoretical and practical frame of developing social innovations and into design thinking. Look for possibilities of community and social roles of libraries, particular innovations and services of these areas. Create opportunities to design new service/innovation/project with a chance of real impact on users of particular library/organiazation.
Learning outcomes
After completing the course a student will be well informed about social innovations of library and information services, will be able to make use of principles and methods of community mapping, service design, user research, creating service or product prototypes and user tensting.
  • theory: community roles of libraries, sociál innovations in Czech libraries, design process;
  • mapping context, problems, possibilities, stakeholders, barriers
  • user research
  • analysis of research data, definign a challenge, user journey mapping
  • ideation process
  • creating a service prototype
  • user testing
  • presentation nad delivery of a prototype.
    recommended literature
  • PROTIVÍNSKÝ, Tomáš, Milan HRUBEŠ a Petr ČÁP. Komunitní činnost veřejných knihoven v procesech integrace sociálně znevýhodněných osob: výzkumná zpráva [online]. [Praha: Centrum občanského vzdělávání, 2015]. Dostupné z:
  • MURRAY, Robin, CAULIER-GRICE, Julie, MULGAN, Geoff. The open book of social innovation [electronic resource]. London: National Endowment for Science, Technology and the Art: Young Foundation, - Social innovator series : ways to design, develop and grow s
  • STICKDORN, Marc a Jakob SCHNEIDER. This is service design thinking: basics, tools, cases. Hoboken: Wiley, 2011. ISBN 978-1-118-15630-8.
  • KNAPP, Jake. Sprint: jak vyřešit velké problémy a otestovat nové myšlenky v pouhých pěti dnech. Brno: Jan Melvil Publishing, 2017. Žádná velká věda. ISBN 978-80-7555-023-1.
  • PENIN, Lara. An introduction to service design : designing the invisible. London: Bloomsbury Visual Arts, 2018. 342 stran. ISBN 9781472572585. info
Teaching methods
Theoretical training, workshops, field practical training.
Assessment methods
Presence in all workhsops and meetings is obligatory. The course evaluation is based on the attendance and participation, followed by presentig a developed and validated service prototype. The course includes field user research, performed in between meetings.
Language of instruction
The course is also listed under the following terms Spring 2021, Spring 2022.
  • Enrolment Statistics (Spring 2020, recent)
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