Telefono: +39 (0)6 769910 Telefax: +39 (0)6 6815473 Email: causiod@satex.co.it
Vs.rif.: Order 14478 vs.rif.:Ns.rif.:D/1162
24 August 20—
Mr L. Crane Chief Buyer F. Lynch & Co. Ltd Nesson House Newell Street Birmingham B3 3EL UNITED KINGDOM
Dear Mr Crane
Thank you for informing us about the damage to our consignment (Inv. No. 18871).
From our previous transactions you will realize that this sort of problem is quite unusual. Nevertheless, we are sorry about the inconvenience it has caused you.
Please would you return the whole consignment to us, postage and packing forward, and we will ask the shipping company to inspect the damage so that they can arrange compensation. It is unlikely that our insurance company needs to be troubled with this case.
If you want us to send you another shipment as per your order No. 14478, please let us know. We have the garments in stock and it would be no trouble to send them within the next fortnight.
Yours sincerely
VaMjLelbQuuio
Daniele Causio Sales Director
iatex S.p.A.
Via di Pietra Papa, 00146 Roma