Masaryk University Faculty of Economics and Administration, Department of Business Administration Ing.J.Skorkovský,CSc. E:\Fotky JAR JUNE 2013\2013-06-16 13.49.25.jpg E:\Fotky JAR JUNE 2013\2013-06-16 14.26.11.jpg *Wholesale-paper-warehouse management-ERP *100 000 Tones per Year *Carbonless papers *Cast coated papers and Board *Coated papers *House brands *Office papers *5000 locations in HQ and 40 000 M2 warehousing space *50000 customers *90 vehicles *FEC trading (Forward Exchange Contracts) *Hundreds of employees *Heterogeneous IT system with every day synchronization of data in HQ and subsidiaries *High volume-low margin type of business * Products *One database only (MS SQL) *Modern IT technology ensuring : *Fast access to data providing on-line information any time *Easy upgrades *Mobile technologies (BAR code readers,..) *Quick response to business partner requirements *Multidimensional analytic tool->reporting to support decision making process *Efficient warehousing (inbound and outbound oprations) *On-line reporting (warehouse status, accounting, cost control,…..) 5 Management Marketing Accounting Customers Banks Replenishment planning - Vendors Sales Representatives Customer Orders Production Island Accounting Island Marketing & Sales Islands Quality Management Island Island of Deliveries Inventory -warehousing Quality Management Management Marketing Accounting Customers Credit limits, rebates, consignment stock Shareholders Planning Internal Sales (paper shop) Customer support One Company Database One Solution One Database All Microsoft Sales Representatives Purchase-Vendors FEC, transport,.. Reporting Warehouse (pickers and pullers Communications limits (band width, stable connection…) *Receipt bins (area where lorries are unloaded) *Put-away to bins (racks) based on zones definition *Capacities of the bins (racks) – (weight, size) *Cross docking (from inbound are directly to outbound area) *Transfer between location (HQ and subsidiaries) *Picking slips (from rack to shipment area) *Shipments area (bins, cages) *Transport planning *Credit limits and overdue payment check *Invoices, Credit memos,…. *Claim management * * Whse Layout https://encrypted-tbn1.gstatic.com/images?q=tbn:ANd9GcSJucYMgIYBhVTZ4ZihT9LKaNSFf3zGRSxbCnIFKADGB6- EqWDE *Budget <->Quote and contract *Planning of resources and task control *Planning tools – see following slides *Reporting *Change management *Project Risks *Consignment stock * CPM,PERT,CCPM – will be mentioned later * Customer 1 Customer 1 Wholesaler Wholesaler Partial invoice after 1 month (one palette) Partial invoice after 2 months (one palette) Final invoice after 3 months Requests Transfer Remaining stock = palette Opened from Purchase order (MS Dynamics NAV 2013) Problem of SA economy : volatile exchange rate (ZAR)=Rand->US Dollar/EUR In last fews months the local currceny Exchange rate went 25 % down *Materials *Key users *Trainig plans *Examination *Change management * * *Data transfer (current sysetm->new system) *Setup of the system (will be shown in seminars) *Tests (data validity) *Evaluation *Change management * Sharp start Step by step in subsidiaries and HQ *Namibia, Durban, Cape Town, Johannesburg *Closing project * * Capacities of the teams unbalanced * Underestimation * Language barriers (especially understanding) * Budget excess (reasons will be explained) * Quantity of locations * Low margin *….… * *Data transfer *Setup of the system *Role Tailored Clients- profiles, Approvals *Tests *Evaluation *Change management *Sharp start (Namibia and SA- 3 different locations) *Closing project *Next stages *