Very concise introduction   MPH_AOMA
Jaromír Skorkovský, KPH,ESF MU BRNO


2
File:Old factory.jpg
Profit goes down,
Costs go up, …
Questions
Data 1
ERP, Excel,…
Data 2
Goal
DELTA = |Data1-Data2| !!!!!!
Information Knowledge
            Task
(Project assignment)

Chosen key words
•Methodology-needs (what we want to do and  change an how we will do act)
•Effectiveness, performance, margin, costs, delay…….  – TOC metrics (T,OE,I,KPI,.., definitions)
•Theory of Constraints – tools, Critical Chain , CPM a PERT
•MRP,  MRP-II, JIT, DBR a CONWIP - tools
•MS Dynamics NAV (ERP system) – tools
•Production planning and logistics – processes
•Capacity constraint of resources– parameters (machines, workers, material, external resources,…)
•Quality management and chosen tools related to QM (Ishikawa, Kaizen,..)
•Workflow – tools
•Balanced Score Card
•Prospect Theory
•OLAP
•Kepner-Tregoe methodology
•
•
3/11

Expectations of students MPH_AOMA
•Good perspective  (on the market you can see a constant lack of educated resources  sharing
knowledge of IT, OM and economics)
•Basic knowledge of ERP processes and decision making methods using standard ERP data
•ERP and accounting  (reporting, controlling)
•Practical issues – experience from real life
•BI – use of business Intelligence- better decision making
•ERP in general – characteristics a functions
•Using key  ERP functions you can see basics of accounting, logistics, purchase, sales and
production
•Sweet sides of the ERP

Expectations of students MPH_AOMA
•To distinguish differences among function description and knowledge of using ERP an knowledge of
using and benefits if used correctly.
•Market place and opportunities connected to NAV knowledge
•TOC principles and other chosen methods which can be very easily used in practice (Kepner-Tregoe,
Hurwitz, …)
•

Supply Chain Management I
6
Supplier
-     CRM
-TQM
-Payables
-
Transport
 -  Routing
 -  TQM
-
Purchase
-   Netting
-EOQ
-JIT
-Batch numbers
-Input control
-Replacement
-Payables
-Logistics
-
Manufacturing
-  Capacity planning
-MPR,MRPII,JIT,DBR
-CONWIP
-APS,Shop floor
-Quality,Logistics
-Optimization
-
Accounting
-   Invoices
-Delivery lists
-Payables
-Receivables
-Reporting
-Stock value
-
Despatch
-Packaging
-Delivery Lists
-Batches
-Logistics


-
 Quality
-   Statistics
-FBD, Pareto
-5 Why
-8D reports
-Tracking
-
 Customer
-   CRM
-Receivables
-Communication
-Project Management
-
-
Transport
 -  Routing
 -  TQM
-

Project management
will be explained by tutor (his experiences from real ERP projects)
7

Supply Chain Management II
8


SCM- another angle of view
MRP
MRP-II
JIT ( TQM )
DBR ( TOC )
CONWIP
APS
OP(1)
Productivity
(metrics)
% use of resource
Takt (Cycle time)
Production
planning
Cost
 management
Material
Resource capacity
OP(2)
OP(3)
OP(4)
OP(N)
OP(N+1)
OP(N+2)
9/11
Quality
management
Takt =AT/CR, where AT=available time and CR=customer requirement
Takt is maximum allowed time to produce one unit in order to meet CR

MS Dynamics NAV (ERP system)
10/11


Needed abilities and knowledge
•
–Team leader
–Confidence
–Creativity !!!!!
–Flexibility
–IQ
–Languages
–Self-dependency
•
•
•
•
11/11

Abilities and knowledge
•Difference between SK and RK
Study (knowledge, ability,..)
Required knowledge by employers
Companies are very often not able to
utilize it as a  future competitive
advantage
University must
maximize
this segment
How to sell myself ?)

(RK)
12/11
SK

Strategy Map-The Simple Model of Value Creation
To achieve our vision,
how must our organization learn
 and improve ?
To satisfy our customer, which
 processes
must we excel at ?
To achieve our vision,
how must we look to our
customers?
If we succeed, how will we look
to our shareholders ?
Resource : Strategy Maps, Kaplan and Norton
 Learning and growth perspective
 Internal perspective
 Customer perspective
 Financial perspective
Strategy

Strategic map (BSC)- very simpified
Unique knowledge needed
Resource hunting
Cost of resource
Parameters of the choice
IQ
creativity
flexibility
Resource
Training
Tests
Ready to go
Low success rate
Delivery of
services
Satisfied
customer
Competitive
advantage
Higher market share
Margin
Happy owners
Resource
profile
TOC
CONWIP
Workflow

;14/11

Increase of effectiveness by canceling coffee breaks
15/11


Thanks for understanding…