Business process optimization project MPH_AOPR Seminar work Mikhail Monashev 468631 Content •Project description •Major risks •List of UDEs •Current Reality Tree •Ishikawa Fishbone Diagram •Pareto Lorenz Curve •Decisions on how to improve project Start Start Картинки по запросу finishline Project performance measures (PRINCE2) Description for team project Costs - Timescales To deliver until 12.12.19 Quality Consistency, usage of recommended methods. Scope From “Identification” to “Redesign” Benefits To get BPM competencies. Project should be delivered Within scope At proper quality In time Project performance measures (PRINCE2) Description for team project Costs - Timescales To deliver until 12.12.19 Quality Consistency, usage of recommended methods. Scope From “Identification” to “Redesign” Benefits To get BPM competencies. Project performance measures (PRINCE2) Description for team project Costs - Timescales To deliver until 12.12.19 Quality Consistency, usage of recommended methods. Scope From “Identification” to “Redesign” Benefits To get BPM competencies. Project is delivered BEYOND scope At LOW quality NOT In time MAIN RISKS Not enough time to deliver project within scope Missing deadline Low grade To deliver project beyond scope Low quality of project Current Reality Tree Poor project planning Poor project execution Re-work Not enough time to deliver project within scope Missing deadline Low grade Bad communication Issues with project’s products’ safety Bad multitasking Personal issues of team members People are unavailable To do work that is out of project’s scope Not enough preparation Not enough info Not enough competencies To deliver project beyond scope Low quality of project Current Reality Tree Poor project planning Poor project execution Re-work Not enough time to deliver project within scope Missing deadline Low grade Bad communication Issues with project’s products’ safety Bad multitasking Personal issues of team members People are unavailable To do work that is out of project’s scope Not enough preparation Not enough info Not enough competencies To deliver project beyond scope Low quality of project Current Reality Tree Bad grade Project delivery Methods Poor planning Poor project execution IT Issues with products’ safety Men People are unavailable Not enough competencies Bad communication To deliver beyond scope Re-work To do out-of-scope work Main causes of UDEs 1.Poor planning 2.Issues with project’s products’ safety 3.Bad multitasking • Managing with poor planning Картинки по запросу prince 2 logo png Critical Chain Project Management Design the plan Define and analyze the products Identify activities and dependencies Prepare estimates Prepare the schedule Document the plan Analyze the risks Project initial schedule № Task Resource Duration Deadline 1 Describe strategy and strategic goals Elena Mikhail 8 08.10.2019 2 Finish process landscape model Elena Mikhail 8 15.10.2019 3 Finish as-is models of 2 chosen processes Mikhail Jana 8 22.10.2019 4 Analyze processes Michaela Elena 16 06.11.2019 5 Optimize chosen process Mikhail Jana 8 13.11.2019 6 Finish “team project.doc” ALL 8 20.11.2019 7 Finish draft presentation ALL 8 20.11.2019 Duration of critical chain 56 20.11.2019 8 – Elena – Mikhail – Jana – Michaela Task 1 Task 2 Task 3 16 Task 4 8 Task 5 8 8 8 Task 6 8 Task 7 Legend 2.Exploit 6 Task 1 Task 2 Task 3 12 Task 4 6 Task 7 6 6 6 6 Task 5 Task 6 – Elena – Mikhail – Jana – Michaela Legend – Elena – Mikhail – Jana – Michaela 3.Subordinate - 1 4 Task 1 Task 2 Task 3 8 Task 4 4 Task 7 4 Task 5 Task 6 4 4 4 – Elena – Mikhail – Jana – Michaela Legend – Buffer – Elena – Mikhail – Jana – Michaela 3.Subordinate - 2 4 Task 1 8 4 4 14 4 4 4 2 Task 2 Task 3 Task 4 Task 5 Task 6 Task 7 – Elena – Mikhail – Jana – Michaela Legend – Buffer Project updated schedule № Task Resource Duration Deadline 1 Describe strategy and strategic goals Elena Mikhail 4 X 2 Finish process landscape model Elena Mikhail 4 X 3 Finish as-is models of 2 chosen processes Mikhail Jana 4 X 4 Analyze processes Michaela Elena 8 X 5 Optimize chosen process Mikhail Jana 4 X 6 Finish “team project.doc” ALL 4 X 7 Finish draft presentation ALL 4 X Duration of critical chain 28 29.10.2019 8 Project buffer X 14 X 9 Feeding buffer X 2 X Duration of critical chain with project buffer 42 12.11.2019 Results of implementing PRINCE2 with CCPM Initial duration 56D Updated duration 28-42D Desirable effects: •At least 14D were saved! •Increased chances to deliver project within scope UDE: 2 more days for plan development Objective: to eliminate issues with project’s products’ safety Necessary Сondition: Develop coding system not to be confused Save as much copies as possible Necessary Condition: Use Google Derive, flash-cards, portable HDD etc. Store copies in different places Conflict Managing with project’s products’ safety Issues MS Teams implementation Картинки по запросу ms teams Objective: to eliminate issues with project’s products’ safety Necessary Сondition: Develop coding system not to be confused Save as much copies as possible Necessary Condition: Use Google Derive, flash-cards, portable HDD etc. Store copies in different places Conflict üAll documents are being saved in cloud üPossibility to edit documents on-line üFREE for MUNI students Managing with project’s products’ safety Issues Results of implementing MS Teams Desirable effects: •Better communication •Almost 100% documents’ safety NO UDEs Managing with bad multitasking Картинки по запросу training Results of multitasking training DE: Team members’ availability increases UDE: additional time spending Future Reality Tree PRINCE2 approach to planning Excellent project execution Low rate of re-work Enough time to deliver project within scope No Missing deadline Excellent grade Good communication MS Teams implementation Good multitasking Personal issues of team members People are unavailable Enough preparation Enough info Enough competencies To deliver project within scope High quality of project Multitasking training Project’s products are protected Future Reality Tree PRINCE2 approach to planning Excellent project execution Low rate of re-work Still Enough time to deliver project within scope No Missing deadline Excellent grade Good communication MS Teams implementation Good multitasking Personal issues of team members People are unavailable Enough preparation Enough info Enough competencies To deliver project within scope High quality of project Multitasking training Additional time spending Project’s products are protected Thank you for attention!