Role of ERP system Leonard Walletzký Enterprise information systems ´CRM - Customer Relationship Management ´FMS – Financial Management System ´SCM - Supply Chain Management ´MIS - Management Information System ´CMS - Content Management System ´KMS - Knowledge Management System ´DSS - Decision Support System ´GIS - Geographic Information System ´ What is ERP ´Enterprise Resource Planning, integrated system that help business to manage internal and external resources. ´Built on a centralized database and normally utilizing a common computing platform, ´ERP systems consolidate all business operations into a uniform and enterprise-wide system environment ´ERP can integrates all systems mentioned before Providing ERP ´Inventory, MRP, Production, Project, Accounting, CRM, HRM, etc. 1960 ERP 1990 2000 ERP as a Service Example Sales Order Sales Order Sales Store / Shipment Delivery note Stock card Invoice Receipt C:\Users\leonard\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6FC0BK0U\MC900229315[1].wmf C:\Users\leonard\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SGLE4KKS\MC900018709[1].wmf Accounting Internal documents Costing Invoicing Billing Banking ERP Basic facts ´Every (even) small economic activity produce a lot of documents ´Problems ´Managing all the documents together with their relations (metadata) ´Consistency of the documents ´Part of them is basis for the taxations ´We do not need to store data only ´We need them back! Critical situation ´When organization has not any ERP system at all ´Small or beginning companies ´When they have bad system or their system is out of date, not power enough etc. ´Growing companies ´Join ventures ´ How to recognize problem? ´Usage of Excel to manage your activity is not enough ´External accountant does not give you all data you need ´Data processing (document generating) takes more and more time, you need to control everything 2 – 3 times ´You need pen and paper for the key decision, because you are not able to get all data from your accounting ´ http://regnow.img.digitalriver.com/vendor/5833/cash_accounting.jpg How to identify out dated system? ´You need to enter data more than 1 time ´To the accounting and than to internet banking ´You are not able to use modern ways of collaboration (document sharing) ´Your system has technical problems, it freezes or crash very often ´Your system is no longer supported ´Your system is not compatible with other systems you use (e-shop) ´You need more than 30 minutes to crate report Basic modules in ERP system ´Sales – from the order to invoice ´Purchases – from order to invoice ´Banking and cash ´Warehouse ´Property and inventory ´Human resources ´Relation with customers ´Accounting ´ Outside connections to and into ERP system ´Banks and payment systems ´POS ´Trade ´Restaurants / Hotels ´Others ´Document management ´Content management system ´Web shop ´Intranet ´Other specialized systems ´DSS, MIS… ´ What features should ERP system have? ´Work in groups you have created yesterday. ´Develop at least 4 features of ERP you consider as important. ´You can use internet and any kind of resources ´Time: 15 minutes Features of „ideal“ ERP system ´Optimizes and simplifies the processes ´Centralize the information ´Optimizes data and document sharing ´Is accessible from everywhere ´It helps with your communication to your customers ´Accelerate report´s generating ´Gets you complete information about status of your company ´Is open for the third party product (e-shops, Office, banking and payment systems, POS) ´ Special position of accounting ´It is not just „a next module“ ´Accounting plays unique role ´What is it accounting? ´The systematic recording, reporting, and analysis of financial transactions of a business (http://www.investorwords.com/48/accounting.html) ´Many SME separates accounting and ERP!!!! ´Many big companies underestimate the control role of accounting ´ Separated ERP Sales Order Sales Order Sales Store / Shipment Delivery note Stock card Invoice Receipt Accounting Internal documents Costing Invoicing Billing Banking ERP Why they do it, if they know ´Accounting Software ´Create documents in Every Department ´Every departments (although it is the same information, duplicate work) ´Generate report in Every department ´Why? It has to wait for Accounting input information into software. ´Delay information e.g. ´Stock balance => Sale, Procurement, Manufacturing ´Account Receivable balance => Credit control, Bad debt ´Cash and Bank management ´Waste time to collect all information ´ Reasons ´People generally ´are afraid of accounting ´think it is better to let it on professionals ´assume they have all necessary information from other records ´do not like taxes ´Why it is wrong ´accounting is here for more than 300 years with unchanged principles ´external professionals will never know your business in detail ´Without accounting you are loosing one of the most important ways of verifying your data ´Taxes are simply here and we need to accept that ´ ´ Conclusion ´Critical situation of ERP need ´Value of ERP for the customer ´Special position of accounting ´