Basic communication skills:

   

   What makes a good communication? Choose the factors you find the most important:

     o Fluency in the language
     o Vocabulary
     o Being a good listener
     o Physical appearance – your look
     o A sense of humour
     o Good grammar
     o Not being afraid of making mistakes
     o Body language

   

   Can you find any other factors?

   

   Which form of communication do you use most?

   

     o E-mails
     o Faxes
     o Letters
     o Conversations
     o Phone calls
     o Chatting on the internet

   

   Do you use any other forms of communication?

   

   Has the way of communication changed recently? If so, how and why?

   

   Can you think of any special forms of communication among people or animals?

   

   What makes a good communicator?

   

   What is a small talk?

   

   In which situation can you start a small talk?

   

   TASK: what would you say in these situations?

   

     o You don´t understand.
     o You want someone to repeat something
     o You want to make sure others understand you
     o You want to explain something
     o You can´t hear well

   

   Which English greetings do you know?

   

   How do you say good-bye?

   

   How do you ask about somebody´s health etc?

   

   How do you introduce yourself and others?

   

   How do you ask and thank for things?

   

   How do you apologize?

   

   EXERCISE:   Match the sentences in A with heir endings in B:

   

                                     
   A                                                                                           B

   Would you like a cup of
   tea?                                                                           No, thanks, I´m
   driving

   See you at about quarter past
   eight?                                                               Thanks, you too

   Would you like to go to the cinema?
                                                                  That´s all right.

   I like your
   earrings                                                                                         
   Yes, please.

   Have you got any plans for the weekend?                                                       
   Not at all.

   Thank you very
   much                                                                                      Yes,
   I´m meeting a friend

   Oh, I´m
   sorry.                                                                                               
   No, I´m sorry, I can´t

   Have a nice
   weekend.                                                                                    
   OK, see you then.

   Some more
   wine?                                                                                          
   Thank you.