3 •z o n í Sr< c z r.- Unilateral Control Model Core Values and Assumptions Strategies f Achieve my goal through unilateral control ľ Win, don't lose I Minimize expressing negative feelings I Act rational I understand the situation, those who $89 it differently do not I am right, those who disagree are wrong I have pure motives, those who disagree have questionable motives My feelings are justified ■ Advocate my position ■ Keep my reasoning wfmm private i ■ Don't ask others i abouttheir reasoning ■ Ease-in M Save face = TT tri Consequences Misunderstanding, unproductive conflict and defensiveness Mistrust Self-fulfilling, self-sealing processes Limited learning Reduced effectiveness Reduced quality of work life ř. - Q Source; Adapted from Argyris & Schon, 1974, and Aelion Design, 1997. O2002 Roger Schwarz & Associates, Inc, From The Ski f Jed Facilitator; A Comprehensive Resource for Consultants, Facilitators. Managers, Trainers, and Coaches, by Roger Schwarz. Published by Josscy Basi. 2002. s p o t/l C'j Mutual Learning l\ 'í r- C: z n S c 9 Core Values and Assumptions 1 r*ľ!"rrnrfč J Valid information Free and informed choice ernal commitment Compassion I have some information, others have other information Each of us may see things the others do not Differences are opportunities for learning People are trying to act with integrity given their situations :.■■ l? ■&:$.} \- §]m&.&:*;. Source: AdapLcd from Argyris & Schon, lü74H and Action Design, 1997. ©2ÓŮ2 Roger Schwarz & Associates, lne. From Th? Skilled Facilitator; A Comprehensive Resource for Consultants, Fact Strategies Test assumptions and inferences Share all relevant information Consequences Increased understanding, reduced unproductive conflict and fdeferisiveness Jse specific examples and agree on important words Explain reasoning and intent Focus on interests not positions Combine advocacy and inquiry Jointly design the approach Discuss undiscussables Use a decision-making rule that generates the commitment nelded Increased trust Reduced self-fulfilling, self-sealing processes Increased learning Increased effectiveness Increased quality of work life »áfcfei. rr Managers, Trainers, and Coaefos* by Roger Schwan. Publishŕd by Josscy Bass. 2002.