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E-stonia: Pioneering Public e-Services
Lecture 3 of course ‘The innovative Estonia’
Arko Olesk
Tallinn University/Postimees
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•The beginnings
•Clean sheet in 1991
•Widespread adoption of ICT – schools, public access points
•Internet access as a social right
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•Indicators
•Entire country is covered with a broadband
•99,8 % of bank transfers are performed electronically •98% of income tax declarations made via the
e-Tax Board •Over 30% of votes were cast over the internet in 2015 •98% of medications is bought
with a digital prescription

https://www.youtube.com/watch?v=xBQQ1dQ_2Ow

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•Some achievements
•2000: Launch of e-Tax Board
•2000: Launch of m-Parking
•2003: Launch of ID bus ticket
•2005: i-Voting was introduced
•2007: Launch of e-Police system
•2008: Launch of e-Health system
•2010: Launch of e-Prescription
•2013: X-Road Europe introduced
•2013: Online Border-Crossing System
•2014: e-Residency

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•National ID Card
•Digital name:
–38101222744
•Introduction in 2002
•Compulsory
•Contains certificates

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•National ID card application
•Secure log-in / prove identity (PIN1)
•Digital signatures (PIN2)
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•Mobile ID
•NFC chip
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•Services
•E-services portal: eesti.ee
•E-tax
•Setting up a business
•National databases
•E-health (health record, prescriptions)
•E-school
•etc...

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•Internet based voting
•Since 2005
•30% of votes in 2015
•Not allowed on election day

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•E-residency
•Since 2014
•More than 9000 e-residents
•10 million by 2025?
•Development of services - ‘app-store’

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•E-residents can
•• Digitally sign documents and contracts
•• Verify the authenticity of signed documents
•• Encrypt and transmit documents securely.
•• Establish an Estonian company online within a day.
•• Administer the company from anywhere in the world.
•• Conduct e-banking and remote money transfers.
•• Access online payment service providers
•• Declare Estonian taxes online

https://app.cyfe.com/dashboards/195223/5587fe4e52036102283711615553

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•The future
•Cross-border services
•EU standard
•Invisible government
•Data embassies
•Open data

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•X-road


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•Security
•Encryption
•Transparency
•Trust
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•Cyber security
•Bronze night in 2007
•NATO Cooperative Cyber Defence Centre of Excellence

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