• 1.Can I use a private e-mail address to communicate with users of the system?

    Each user of the IS MU is assigned an official university e-mail address in the format: učo@mail.muni.cz, along with a mailbox for that address. Monitoring this mailbox is mandatory, as important messages from the faculty or university management are sent there.

    IS MU allows users to set up forwarding from this mailbox to another e-mail address. Students can forward their university e-mail to any address without restriction, including private ones. However, we strongly advise students not to use private e-mail addresses for communication within the university.

    Tip: Students – Your University E-mail Address Is Part of Your Identity

    The university e-mail address is an important part of your student identity. When communicating with instructors, the study department, professionals, or institutions, using your university e-mail address presents a more credible and professional impression. It also helps university staff verify your identity and contributes to protecting your personal and academic information. By using a private address, students risk losing this part of their university identity. Moreover, forwarding messages to a private e-mail address may result in important messages (e.g. regarding your studies, registration, deadlines, or results) being blocked or marked as spam.

    Employees with higher-level access have significantly restricted email forwarding options. They may receive messages containing personal data or other confidential information, and for this reason, forwarding university email to services outside of MU’s administration is not permitted in IS MU. Restricting or prohibiting the forwarding of work emails to private email accounts is an important measure that significantly contributes to the better protection of sensitive data.

    For more information about technical settings, see the help topic: "I want to read my e-mails outside of MU".

  • 2.Is two-factor authentication (2FA) required in IS MU?

    Two-factor authentication (2FA) is a security feature familiar to users from online banking – in addition to a password, logging in requires confirmation, for example via a mobile application, which significantly reduces the risk of account misuse.

    Employees of the university with higher-level permissions are advised to use two-factor authentication for accessing IS MU. For staff working with sensitive or important data, using two-factor authentication is one of the key security measures for the entire university.

    For students, 2FA is not mandatory, only recommended.

    Tip: Why is it important to use two-factor authentication?

    Two-factor authentication protects your identity and significantly reduces the risk of account misuse, for example in cases of phishing or compromised passwords. Even if your password is leaked or stolen, an attacker will not be able to access the system without the second factor. Using 2FA significantly reduces the risk of unauthorized access to sensitive data and systems, and complies with the Cybersecurity Act and related regulations.

    You can enable two-factor authentication in the system here:

    The Information System Settings (gear icon in the bottom-right corner of the page) Two-factor account verification

    A comprehensive video guide, step-by-step instructions, and information about installing the recommended IS MU Notification app can be found in the help topic: How to Set Up Two-Factor Authentication for Your MU?.


Provided you have failed to find the information you were searching for, you can contact us at istech(zavináč/atsign)fi(tečka/dot)muni(tečka/dot)cz.