The course is also offered to the students of the fields other than those the course is directly associated with.
The capacity limit for the course is 40 student(s).
Current registration and enrolment status: enrolled: 0/40, only registered: 14/40, only registered with preference (fields directly associated with the programme): 12/40
Fields of study the course is directly associated with
In this module you will learn about the key areas that apply to day to day leadership and management of an outsourced delivery organization, focussing on theory and interactive learning topics that will prepare you for "managing in reality"
At the end of the course students should be able to:
understand and explain what means leadership;
work with information on processes in reality;
make reasoned decisions about real business situations;
This is an interactive course led by two Senior Managers from IT Outsourcing industry, that not only focuses on theory, but "Managing in Reality" - taking theory and relating to real life business cases.
Identify the essentials for successful business management - the focus needed, and the skills in balancing customer, employee and business
Learn about what happens on a daily basis in a delivery organization and the skills that are needed to achieve success
Learn how a large corporation and how you can balance the needs of the people, how to motivate, develop and retain staff
Go in depth on how to set goals, and how to measure them to meet and exceed business and customer expectation
Understand that People are key to the success of the business - find out what you need to know, and what will help you and your teams succeed
Have the opportunity to raise questions to members of a Senior Management Team, to be able to better understand what are learning contributes to your personal success.
internal materials of IBM
lectures, class discussion
written work will be required for a colloquium.
Language of instruction
The course is taught annually.
The course is taught: every week.