XS571 Communication in conflict situations 2

Faculty of Science
Autumn 2019
Extent and Intensity
0/2/0. 2 credit(s). Type of Completion: z (credit).
Mgr. Petr Holík (seminar tutor)
Mgr. Hana Vrtalová (seminar tutor)
Guaranteed by
doc. RNDr. Zdeněk Bochníček, Dr.
Department of Physical Electronics - Physics Section - Faculty of Science
Supplier department: Department of Physical Electronics - Physics Section - Faculty of Science
Timetable of Seminar Groups
XS571/01: Mon 9:00–10:50 J4, P. Holík
XS571/02: Wed 9:00–10:50 J4
XS450 Communication training || XS451 Com. training 2
This course is part of two-semester course (together with XS470 in spring semester). These courses can be undertaken in any order. Neccessary for undertaking: Opennes to empathicaly listen to others and honesty to oneself.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
The capacity limit for the course is 32 student(s).
Current registration and enrolment status: enrolled: 14/32, only registered: 0/32, only registered with preference (fields directly associated with the programme): 0/32
fields of study / plans the course is directly associated with
there are 17 fields of study the course is directly associated with, display
Course objectives
Develop communication competencies relevant for building relationship (especialy with students in classroom) and useful in tense or conflict situations.
Learning outcomes
Theoretical concepts: student will be able to explain:
- relation between feelings and needs (as components of experiencing) - four steps of non-violent communication - basic cathegories of conversational contexts - steps in peer empathy process Student will improve in following skills - empathic listening - understanding deeper meanings of the message - self connection - differentiating judgements/interpretations from observations and needs - honest non-blaming expression The above skills are not measurable and they are context-dependent. Therefore it is not possible to promise final level of students skills. However students would improve due to training and they will become aware of these skills snd their relevance to the situation.
  • Training is aimed to improve three pilars of nonviolent communication: Empathic listening, Honest self-expression, Self connection - Elements of communication that block connection - Transformation of judgements and enemy images - Framing for dialogue - 4 steps of expression: Observation, Feelings, Needs, Request.
  • Miki Kashtan: Spinning threads of radical aliveness
  • Marshall Rosenberg: Speak Peace in World of Conflict
  • ROSENBERG, Marshall B. Nenásilná komunikace - řeč života. Translated by Norma Garcíová. Vyd. 2. Praha: Portál, 2012. 221 s. ISBN 9788026201410. info
Teaching methods
Workshops (student's activity assumed), experience based learning, activity based learning, discussion and analysis, role play
Assessment methods
The requirement for credit is activity during lessons and a short essay
Language of instruction
Follow-Up Courses
Further Comments
Study Materials
The course is taught annually.
The course is also listed under the following terms Autumn 2014, Autumn 2015, Autumn 2016, autumn 2017, Autumn 2018, Autumn 2020.
  • Enrolment Statistics (Autumn 2019, recent)
  • Permalink: https://is.muni.cz/course/sci/autumn2019/XS571