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@book{1089191,
author = {JESTON, John and NELIS, Johan},
address = {Amsterdam},
edition = {2nd ed.},
location = {Amsterdam},
isbn = {978-0-7506-8656-3},
publisher = {Elsevier},
title = {Business process management: practical guidelines to successful implementation},
year = {2008}
}
TY - BOOK
ID - 1089191
AU - JESTON, John - NELIS, Johan
PY - 2008
TI - Business process management: practical guidelines to successful implementation
PB - Elsevier
CY - Amsterdam
SN - 9780750686563
ER -
JESTON, John and Johan NELIS. \textit{Business process management: practical guidelines to successful implementation}. 2nd ed. Amsterdam: Elsevier, 2008, 469 pp. ISBN~978-0-7506-8656-3.
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