Service management : operations, strategy, information technology
| FITZSIMMONS, James A., Mona J. FITZSIMMONS and Sanjeev BORDOLOI. Service management : operations, strategy, information technology. 8th ed. New York: McGraw-Hill/Irwin, 2014, xviii, 524. ISBN 9781259010651. |
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| Basic information | |
|---|---|
| Original name | Service management : operations, strategy, information technology |
| Authors | FITZSIMMONS, James A., Mona J. FITZSIMMONS and Sanjeev BORDOLOI. |
| Edition | 8th ed. New York, xviii, 524, 2014. |
| Publisher | McGraw-Hill/Irwin |
| Other information | |
|---|---|
| ISBN | 9781259010651 |
| Changed by | The record has been imported from the library system. Changed: 31/7/2023 04:48. |
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