Detailed Information on Publication Record
2013
Association between Quality Management and Financial Performance
POKORNÁ, JanaBasic information
Original name
Association between Quality Management and Financial Performance
Authors
POKORNÁ, Jana (203 Czech Republic, guarantor, belonging to the institution)
Edition
Acta Universitatis Bohemiae Meridionales, 2013, 1212-3285
Other information
Language
English
Type of outcome
Článek v odborném periodiku
Field of Study
50600 5.6 Political science
Country of publisher
Czech Republic
Confidentiality degree
není předmětem státního či obchodního tajemství
References:
RIV identification code
RIV/00216224:14560/13:00071939
Organization unit
Faculty of Economics and Administration
Keywords in English
Financial Performance; ISO 9001; Costs of Quality; Quality Management
Tags
Reviewed
Změněno: 10/2/2014 10:01, Ing. Jana Pokorná, Ph.D.
Abstract
V originále
This paper deals with quality management using ISO 9001 certificate and other similar certificates and with Costs of Quality. Numerous studies claim that quality management increases a company’s performance, mainly measured by operational indicators. The paper aims to find out if there is also a relationship between implementing these tools in a company and higher financial results. An analysis was carried out on a sample of 548 medium-sized and large companies based in the Czech Republic, by way of an extensive questionnaire survey. Financial performance was measured by means of the return on assets indicator between the years 2005-2011. The findings proved that ISO 9001 and other certificates are quite widespread. Costs of Quality, however, are of little interest to companies. Better financial performance in companies which aim at quality management has not been confirmed.
Links
| MUNI/A/0738/2012, interní kód MU |
|