ŠKAPA, Radoslav. Relationship between knowledge management and effectiveness of reverse flows management. In Daniela Carlucci, JC Spender, Giovanni Schiuma. IFKAD 2014 9th International Forum on Knowledge Asset Dynamics - Knowledge and Management Models for Sustainable Growth. Matera: Institute of Knowledge Asset Management (IKAM) Arts for Business Institute University of Basilicata, 2014. s. 641-655. ISBN 978-88-96687-04-8.
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Základní údaje
Originální název Relationship between knowledge management and effectiveness of reverse flows management
Autoři ŠKAPA, Radoslav (203 Česká republika, garant, domácí).
Vydání Matera, IFKAD 2014 9th International Forum on Knowledge Asset Dynamics - Knowledge and Management Models for Sustainable Growth, od s. 641-655, 15 s. 2014.
Nakladatel Institute of Knowledge Asset Management (IKAM) Arts for Business Institute University of Basilicata
Další údaje
Originální jazyk angličtina
Typ výsledku Stať ve sborníku
Obor 50600 5.6 Political science
Stát vydavatele Itálie
Utajení není předmětem státního či obchodního tajemství
Forma vydání elektronická verze "online"
Kód RIV RIV/00216224:14560/14:00080601
Organizační jednotka Ekonomicko-správní fakulta
ISBN 978-88-96687-04-8
ISSN 2280-787X
UT WoS 000357262300031
Klíčová slova anglicky reverse logistics; waste management; knowledge management; empirical research
Příznaky Mezinárodní význam, Recenzováno
Změnil Změnil: doc. Ing. Radoslav Škapa, Ph.D., učo 10072. Změněno: 16. 3. 2016 09:04.
Anotace
The paper explores the relationship between three constructs: customer orientation of reverse logistics, knowledge management and effectiveness of reverse logistics. Reverse logistics is generally seen as an instrument for sustainable development due to its ambition to minimize the extent of waste “generated” in supply chains. The role of knowledge management is investigated in this field. The explorative research is based on primary data that were collected through personal interviews with representatives of 162 companies operating on the Czech market. The majority of presented findings are based on subjective statements of informants due to the fact that many questions asked for the data that companies don’t measure, collect and reprocess. Majority of the questions were constructed as scales; the data were reprocessed by means of uni-, bi-, and multivariate statistical analysis. The originality of the paper stems from the fact that it tests the relationship among maturity of knowledge management, customer orientation and effectiveness of reverse logistic by means of a structural model. The more elaborated knowledge management is found to be related to the effectiveness of reverse logistics and its customer orientation. The paper also shows that knowledge management is linked with other motives related to reverse logistics.
Návaznosti
GA13-14704S, projekt VaVNázev: Řízení zpětných toků jako prostředek tvorby hodnoty
Investor: Grantová agentura ČR, Řízení zpětných toků jako prostředek tvorby hodnoty
VytisknoutZobrazeno: 28. 6. 2022 11:43