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@inproceedings{1332193,
author = {Gatarik, Eva and Kulhavý, Viktor and Born, Rainer},
address = {New York, USA},
booktitle = {i-KNOW '15 Proceedings of the 15th International Conference on Knowledge Technologies and Data-driven Business},
doi = {http://dx.doi.org/10.1145/2809563.2809565},
keywords = {Skilful performance; meaning; enactment of organizational knowledge; dialogue; meta-reflection; the LIR model-theoretic systemic framework of analysis; explanatory case study},
howpublished = {elektronická verze "online"},
language = {eng},
location = {New York, USA},
isbn = {978-1-4503-3721-2},
pages = {91-94},
publisher = {Association for Computing Machinery (ACM)},
title = {Enacting skilful performance in organizations: (the practice of turning theory into practice)},
year = {2015}
}
TY - JOUR
ID - 1332193
AU - Gatarik, Eva - Kulhavý, Viktor - Born, Rainer
PY - 2015
TI - Enacting skilful performance in organizations: (the practice of turning theory into practice)
PB - Association for Computing Machinery (ACM)
CY - New York, USA
SN - 9781450337212
KW - Skilful performance
KW - meaning
KW - enactment of organizational knowledge
KW - dialogue
KW - meta-reflection
KW - the LIR model-theoretic systemic framework of analysis
KW - explanatory case study
N2 - Pointing out flaws and errors can be a risky pastime for employees, when the information therein conflicts with rules, practices and theories held dear by management. However, skilful performance is not about strictly adhering to established practice when seeking ways out of problem situations. Instead, it is shown that skilful performance arises out of shared meaning rather than accuracy. Particularly in the event of uncertainty, equivocation and doubt, people in organizations should not just follow given rules, practices and theories, but jointly classify, interpret and transform observed data into new knowledge that feeds back, so that subsequent action and its justification can tap into the prevailing business climate, reduce ambiguity, and offer more exciting prospects. A systemic approach is applied to generalize the construction, processing and justification of knowledge to establish meaning within an organization in order to sustainably improve its performance. Finally, the presuppositions for an appropriate actualization of this approach within an organization are discussed.
ER -
GATARIK, Eva, Viktor KULHAVÝ and Rainer BORN. Enacting skilful performance in organizations: (the practice of turning theory into practice). Online. In \textit{i-KNOW '15 Proceedings of the 15th International Conference on Knowledge Technologies and Data-driven Business}. New York, USA: Association for Computing Machinery (ACM), 2015, p.~91-94. ISBN~978-1-4503-3721-2. Available from: https://dx.doi.org/10.1145/2809563.2809565.
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