KŘÍŽ, Pavel. Komunikace se zákazníky, typologie a prodejní dovednosti (Communication with customers, typology and sales skills). In Školení Omega Optix. 2014.
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Basic information
Original name Komunikace se zákazníky, typologie a prodejní dovednosti
Name (in English) Communication with customers, typology and sales skills
Authors KŘÍŽ, Pavel (203 Czech Republic, guarantor, belonging to the institution).
Edition Školení Omega Optix, 2014.
Other information
Original language Czech
Type of outcome Requested lectures
Field of Study 30200 3.2 Clinical medicine
Country of publisher Czech Republic
Confidentiality degree is not subject to a state or trade secret
RIV identification code RIV/00216224:14110/14:00086772
Organization unit Faculty of Medicine
Keywords in English Objections; persuasive communication; arguments
Changed by Changed by: Mgr. Pavel Kříž, Ph.D., učo 176794. Changed: 22/2/2016 22:17.
Abstract
Jak reagovat na námitky zákazníků? Přednáška dává tipy jak reagovat na námitky, pomáhá jich využít v prospěch úspěšné komunikace.
Abstract (in English)
How to respond to customer objections? Lecture gives tips on how to respond to objections, helping them take advantage of the benefits of successful communication.
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