KLAPALOVÁ, Alena. A framework of systematic innovative thinking for reverse flows and problem solving. In J.C. Spender, J.R. Noenning, G. Schiuma. IFKAD 2016 11th International Forum on Knowledge Asset Dynamics. Matera, Italy: Institute of Knowledge Asset Management, 2016, p. 523-535. ISBN 978-88-96687-09-3.
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Basic information
Original name A framework of systematic innovative thinking for reverse flows and problem solving
Authors KLAPALOVÁ, Alena (203 Czech Republic, guarantor, belonging to the institution).
Edition Matera, Italy, IFKAD 2016 11th International Forum on Knowledge Asset Dynamics, p. 523-535, 13 pp. 2016.
Publisher Institute of Knowledge Asset Management
Other information
Original language English
Type of outcome Proceedings paper
Field of Study 50600 5.6 Political science
Country of publisher Italy
Confidentiality degree is not subject to a state or trade secret
Publication form storage medium (CD, DVD, flash disk)
RIV identification code RIV/00216224:14560/16:00088013
Organization unit Faculty of Economics and Administration
ISBN 978-88-96687-09-3
ISSN 2280-787X
Keywords in English reverse flows; systematic innovative thinking; problem solvin; ASIT; SCAMPER
Tags International impact, Reviewed
Changed by Changed by: doc. Ing. Alena Klapalová, Ph.D., učo 1126. Changed: 30/6/2016 12:00.
Abstract
Literature dealing with reverse flows is almost silent in any linkages to innovation and or to continuous improvement despite the fact that most of reverse flows emerge due to some problems in the forward value creating and value delivering processes. There are many methods of problem solving and innovative thinking utilized in problem solving. The aim of the paper is -based on the knowledge review - to propose the framework for the potential utilization in reverse logistics or reverse supply chain management to solve the problems leading to the existence of reverse flows problems and to reduce or minimize the reverse flows with the use of two methods of innovative thinking - ASIT and SCAMPER.
Links
GA16-16260S, research and development projectName: Přístup managementu k redukci zpětných toků ve vazbě na spokojenost zákazníků a neustálé zlepšování
Investor: Czech Science Foundation
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