NEŠLEHA, Josef and Karel URBANOVSKÝ. Study of Financial Literacy in the Field of Insurance Products. In Jan Krajíček, Josef Nešleha, Karel Urbanovský. European Financial Systems 2016. Brno: Masarykova univerzita, 2016, p. 490-495. ISBN 978-80-210-8308-0.
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Basic information
Original name Study of Financial Literacy in the Field of Insurance Products
Authors NEŠLEHA, Josef (203 Czech Republic, guarantor, belonging to the institution) and Karel URBANOVSKÝ (203 Czech Republic, belonging to the institution).
Edition Brno, European Financial Systems 2016, p. 490-495, 6 pp. 2016.
Publisher Masarykova univerzita
Other information
Original language English
Type of outcome Proceedings paper
Field of Study 50200 5.2 Economics and Business
Country of publisher Czech Republic
Confidentiality degree is not subject to a state or trade secret
Publication form printed version "print"
WWW URL
RIV identification code RIV/00216224:14560/16:00090797
Organization unit Faculty of Economics and Administration
ISBN 978-80-210-8308-0
UT WoS 000385692200065
Keywords in English insurance; financial literacy; customer; protection
Changed by Changed by: Ing. Josef Nešleha, učo 369837. Changed: 14/11/2016 10:20.
Abstract
The protection of customers who take out life insurance becomes to be more important, as there is an increasing number of such products. Therefore, it is more likely that customers do not have all decisive information they need to deal with an insured event. The goal of this article is to verify the level of financial literacy in the field of life insurance products. Consequently, the goal is to investigate whether customers of insurance companies are provided with sufficient amount of information related to the products they look for, or whether some important information is missing, and such clients have to search for it on their own. The research is based on an electronic questionnaire. The target audience of this research is limited to those who have already taken out life insurance, since this group of people should be more familiar with conditions, restrictions and other features of such products. In terms of used methods, Pearson chi-squared test is employed in order to reveal a link between financial literacy of insurance products and between different criteria. Other methods are descriptive statistics and basic statistical data processes.
Links
MUNI/A/0916/2015, interní kód MUName: Behaviorální a znalostní aspekty obchodování a oceňování finančních aktiv
Investor: Masaryk University, Category A
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