KLAPALOVÁ, Alena. The size of firms and IS/ICT employment in reverse supply chain management. Online. In Silva, P., Guerreiro, A. and Quaresma, R. Proceedings of The 10th European Conference on Information Systems Management (ECISM 2016). Reading, UK: Academic Conferences and Publishing International Limited, 2016, p. 92 - 99. ISBN 978-1-911218-06-7.
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Basic information
Original name The size of firms and IS/ICT employment in reverse supply chain management
Authors KLAPALOVÁ, Alena (203 Czech Republic, guarantor, belonging to the institution).
Edition Reading, UK, Proceedings of The 10th European Conference on Information Systems Management (ECISM 2016), p. 92 - 99, 8 pp. 2016.
Publisher Academic Conferences and Publishing International Limited
Other information
Original language English
Type of outcome Proceedings paper
Field of Study 50204 Business and management
Country of publisher United Kingdom of Great Britain and Northern Ireland
Confidentiality degree is not subject to a state or trade secret
Publication form electronic version available online
RIV identification code RIV/00216224:14560/16:00088141
Organization unit Faculty of Economics and Administration
ISBN 978-1-911218-06-7
UT WoS 000400275000012
Keywords in English IS/ICT employment; reverse supply chain management; barriers; size of firms
Tags International impact, Reviewed
Changed by Changed by: Mgr. Daniela Marcollová, učo 111148. Changed: 17/4/2019 11:39.
Abstract
In contrast to the forward supply chain management literature the evidence of the utilization of IS/ICT in reverse supply chain management is very sparse. One of the reasons can be the different size of firms. This paper presents the comparison of IS/ICT employment in management of reverse supply chains among the small, middle and large firms. The aim of the comparison is to contribute to the existing knowledge of different patterns of behaviour of firms grounded in their different size in connection with the IS/ICT utilization with the focus on the relatively specific area of management. Results of the empirical survey can serve as the starting point for further investigation as well as for the practitioners from IS/ICT business and their customers and managers of reverse supply chains - to develop the adapted or new applications of IS/ICT for these types of flows and the different size of firms as well as of volumes and types of flows and character of processes. Calculations of frequencies, relative frequencies, Means and chi-square tests as well as post hoc Anova were used for the statistical analysis of data.
Links
GA16-16260S, research and development projectName: Přístup managementu k redukci zpětných toků ve vazbě na spokojenost zákazníků a neustálé zlepšování
Investor: Czech Science Foundation
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