Detailed Information on Publication Record

CAPUTO, Francesco, Mouzhi GE and Leonard WALLETZKÝ. Modelling the Service Value Chain for Smart City. In Proceedings of the 25th Interdisciplinary Information Management Talks. Poděbrady, Czech Republic: Trauner Verlag, 2017, p. 375-382. ISBN 978-3-99062-119-6.

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Basic information
Original name	Modelling the Service Value Chain for Smart City
Authors	CAPUTO, Francesco (380 Italy), Mouzhi GE (156 China, guarantor, belonging to the institution) and Leonard WALLETZKÝ (203 Czech Republic, belonging to the institution).
Edition	Poděbrady, Czech Republic, Proceedings of the 25th Interdisciplinary Information Management Talks, p. 375-382, 8 pp. 2017.
Publisher	Trauner Verlag

Other information
Original language	English
Type of outcome	Proceedings paper
Field of Study	10201 Computer sciences, information science, bioinformatics
Country of publisher	Austria
Confidentiality degree	is not subject to a state or trade secret
Publication form	printed version "print"
WWW	indexed by SCOPUS, Web of Science
RIV identification code	RIV/00216224:14330/17:00096939
Organization unit	Faculty of Informatics
ISBN	978-3-99062-119-6
UT WoS	000419365600042
Keywords in English	Service Modelling; Value Co-creation; Smart Service; Smart City; Service Value Chain
Tags	International impact, Reviewed
Changed by	Changed by: RNDr. Pavel Šmerk, Ph.D., učo 3880. Changed: 18/5/2018 05:14.

Abstract
With the development of Smart Cities, a large amount of service entities has been involved in the service chain. Each service entity can play different roles in different contexts, and the value co-creation between service providers and service users becomes more and more complex. In order to understand the value co-creation in Smart Cities, it is important to model the value chain of smart services. Furthermore, understanding the service value co-creation process is critical to the stakeholders in Smart City. Therefore, this paper proposes an approach to model the service value process. By applying the approach to a real-world use case of smart mobility, we can see that our model can not only provide an overall modelling view to the service value process, but can also specify the possible role changes inside the value process. The modelling results further indicate that the proposed model can be used to discover new services and value propositions in Smart City.

Abstract

With the development of Smart Cities, a large amount of service entities has been involved in the service chain. Each service entity can play different roles in different contexts, and the value co-creation between service providers and service users becomes more and more complex. In order to understand the value co-creation in Smart Cities, it is important to model the value chain of smart services. Furthermore, understanding the service value co-creation process is critical to the stakeholders in Smart City. Therefore, this paper proposes an approach to model the service value process. By applying the approach to a real-world use case of smart mobility, we can see that our model can not only provide an overall modelling view to the service value process, but can also specify the possible role changes inside the value process. The modelling results further indicate that the proposed model can be used to discover new services and value propositions in Smart City.