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@inproceedings{1383790,
author = {Štěpánek, Petr and Ge, Mouzhi and Walletzký, Leonard},
address = {Coimbra, Portugal},
booktitle = {Proceedings of the 14th European Mediterranean & Middle Eastern Conference on Information Systems},
doi = {http://dx.doi.org/10.1007/978-3-319-65930-5_15},
editor = {Themistocleous, Marinos, Morabito, Vincenzo},
keywords = {Digital services; Digital city; IT-enabled services; Lessons learned; Service design principles},
howpublished = {elektronická verze "online"},
language = {eng},
location = {Coimbra, Portugal},
isbn = {978-3-319-65929-9},
pages = {186-196},
publisher = {Springer},
title = {IT-enabled Digital Service Design Principles - Lessons Learned from Digital Cities},
url = {https://link.springer.com/chapter/10.1007/978-3-319-65930-5_15},
year = {2017}
}
TY - JOUR
ID - 1383790
AU - Štěpánek, Petr - Ge, Mouzhi - Walletzký, Leonard
PY - 2017
TI - IT-enabled Digital Service Design Principles - Lessons Learned from Digital Cities
PB - Springer
CY - Coimbra, Portugal
SN - 9783319659299
KW - Digital services
KW - Digital city
KW - IT-enabled services
KW - Lessons learned
KW - Service design principles
UR - https://link.springer.com/chapter/10.1007/978-3-319-65930-5_15
L2 - https://link.springer.com/chapter/10.1007/978-3-319-65930-5_15
N2 - In this paper, we propose a set of design principles to create, develop and manage digital services. In order to derive the principles, we investigate and review the IT architectures in Smart and Digital City, and revisit the existing Digital City projects in Barcelona. This paper further develops the concept of digital service design, which can be used to integrate different service views and strategic aspects in Digital Cities.
ER -
ŠTĚPÁNEK, Petr, Mouzhi GE and Leonard WALLETZKÝ. IT-enabled Digital Service Design Principles - Lessons Learned from Digital Cities. Online. In Themistocleous, Marinos, Morabito, Vincenzo. \textit{Proceedings of the 14th European Mediterranean \&{} Middle Eastern Conference on Information Systems}. Coimbra, Portugal: Springer, 2017, p.~186-196. ISBN~978-3-319-65929-9. Available from: https://dx.doi.org/10.1007/978-3-319-65930-5\_{}15.
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