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@proceedings{1384817,
author = {Nemec, Juraj and Špaček, David and Šumpíková, Markéta and Burák, Emil},
booktitle = {conference IRSPM},
keywords = {performance; perfomance measurement; performance financing; Czech Republic; Slovak Republic},
language = {eng},
title = {Performance Management in the Slovak (and Czech) Tax Administration},
year = {2017}
}
TY - CONF
ID - 1384817
AU - Nemec, Juraj - Špaček, David - Šumpíková, Markéta - Burák, Emil
PY - 2017
TI - Performance Management in the Slovak (and Czech) Tax Administration
KW - performance
KW - perfomance measurement
KW - performance financing
KW - Czech Republic
KW - Slovak Republic
N2 - In this paper we provide case study from the Slovak Financial (Tax) Directorate, showing how difficult performance management is. We planned to include situation in the Czech Republic and compare both the countries, but after we had addressed questions on definition of performance and performance evaluation and management to responsible employees from the General Financial Directorate in informal way, we received the following answer: „Performance is measured on continual basis, has been developed and changed during time. Our performance measurement model represents know-how of financial administration and we do not provide more specific information. It is purely internal matter.“ We prepared a formal request based on Freedom of Information Act, but did not receive any answer before finalization of this paper.
ER -
NEMEC, Juraj, David ŠPAČEK, Markéta ŠUMPÍKOVÁ a Emil BURÁK. Performance Management in the Slovak (and Czech) Tax Administration. In \textit{conference IRSPM}. 2017.
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