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Integrating the Performance and Quality Management Systems in Sport Organization – Concept and Rationale

NOVÁ, Jana

Basic information

Original name

Integrating the Performance and Quality Management Systems in Sport Organization – Concept and Rationale

Authors

NOVÁ, Jana (703 Slovakia, guarantor, belonging to the institution)

Edition

2nd International Congress of I3SAW, University of Stirling, Scotland, UK, 24-27 April 2017, 2017

Other information

Language

English

Type of outcome

Vyžádané přednášky

Field of Study

50600 5.6 Political science

Country of publisher

United Kingdom of Great Britain and Northern Ireland

Confidentiality degree

není předmětem státního či obchodního tajemství

RIV identification code

RIV/00216224:14510/17:00097270

Organization unit

Faculty of Sports Studies

Keywords in English

quality; performance; sport organization; systems integration

Tags

Tags

International impact
Změněno: 19/4/2018 10:31, Mgr. Pavlína Roučová, DiS.

Abstract

V originále

In the recent years there is a growing interest to align the management systems within the single organizations (Jorgensen et al.,2006; Zenga et al., 2007; Zeng et al., 2007). The same is relevant for performance and quality management systems and these thoughts are supported by the multipurpose and complementary nature of Balance Scorecard (Jovanovic et al., 2008; Janosevic,S. & Dzenopoljac, 2013; Pimentel & Major, 2014).Thus this most popular framework that is widely used for measuring the performance in various organizational settings becoming a starting point for the integration of different management systems which are present and used in the organizations. In sport management the research regarding the integration of existing management systems within the sport organizations is absent. Thus the purpose of this paper is to cover this gap and to demonstrate how performance management and quality management systems in the context of sport organization can be integrated into a unified framework