Detailed Information on Publication Record
2017
Product returns – interdisciplinary interfaces between knowledge, quality and product innovation management
KLAPALOVÁ, Alena and Michal KRČÁLBasic information
Original name
Product returns – interdisciplinary interfaces between knowledge, quality and product innovation management
Authors
KLAPALOVÁ, Alena (203 Czech Republic, guarantor, belonging to the institution) and Michal KRČÁL (203 Czech Republic, belonging to the institution)
Edition
1st. ed. Lund, Proceedings from 20th International Conference on Quality and Service Sciences (QMOD): Challenges and Opportunities of Quality and Sustainability in the 4th Industrial Revolution, p. 1-14, 14 pp. 2017
Publisher
Lund University Library Press
Other information
Language
English
Type of outcome
Stať ve sborníku
Field of Study
50200 5.2 Economics and Business
Country of publisher
Sweden
Confidentiality degree
není předmětem státního či obchodního tajemství
Publication form
electronic version available online
RIV identification code
RIV/00216224:14560/17:00094867
Organization unit
Faculty of Economics and Administration
ISBN
978-91-7623-086-2
Keywords in English
product returns; knowledge quality and innovation management; interdisciplinarity interface
Tags
International impact, Reviewed
Změněno: 14/3/2018 09:51, doc. Ing. Alena Klapalová, Ph.D.
Abstract
V originále
Purpose: The purpose of this paper is to review existing research on intersections of four disciplines, specifically knowledge, quality and product innovation management related to the consumers´ product returns within the reverse logistics (reverse supply chain management) discipline to identify gaps justifying further research activities. The primary aim of this review is to summarize and evaluate existing literature pertaining the above-mentioned areas of interest and to formulate potential research streams dedicated to the intersections that would help to unify management practices. Design/methodology/approach: Literature review of English-written peer-reviewed journal articles was conducted in two scientific databases: Web of Science and SCOPUS. Multiple keyword combinations were used for search to ensure potential intersections. Findings: Identified state of the art in the literature shows that the existing intersections do not link all four disciplines and that linkages exist only between two disciplines. It is evident that only very weak interdisciplinarity exists in theory. Research limitations/implications: A key limitation is that the paper is based primarily on review of articles accessible in two databases. Both research and managerial implications result from the review. The outcomes can assist researchers and managers to better understand the link between the disciplines and individual functions in organizations and to promote the integration of methods, tools and practices that potentially can lead to needed knowledge integration across organizations. Originality/value: The paper identifies gaps in the literature concerning the needed interdisciplinary linkages between four disciplines as well as key drivers for interdisciplinarity in research in the aforementioned four areas if interest.
Links
| GA16-16260S, research and development project |
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