D 2018

The Social Media Perception and Reality -Possible Data Quality Deficiencies between Social Media and ERP

POPESCU, Mirona, Mouzhi GE and Markus HELFERT

Basic information

Original name

The Social Media Perception and Reality -Possible Data Quality Deficiencies between Social Media and ERP

Name in Czech

The Social Media Perception and Reality -Possible Data Quality Deficiencies between Social Media and ERP

Authors

POPESCU, Mirona (642 Romania), Mouzhi GE (156 China, guarantor, belonging to the institution) and Markus HELFERT

Edition

Madeira, Portugal, Proceedings of the 20th International Conference on Enterprise Information Systems, p. 198-204, 7 pp. 2018

Publisher

SCITEPRESS

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

10201 Computer sciences, information science, bioinformatics

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

printed version "print"

RIV identification code

RIV/00216224:14330/18:00102283

Organization unit

Faculty of Informatics

ISBN

978-989-758-298-1

Keywords in English

Business Intelligence Solutions; Data Quality; ERP; Social Media

Tags

Tags

International impact, Reviewed
Změněno: 30/4/2019 15:30, RNDr. Pavel Šmerk, Ph.D.

Abstract

V originále

With the increase of digitalisation, data in social media are often seen as more updated and realistic than the information system representations. Due to the fast changes in the real world and the increasing Big Social media data, there is usually certain misalignment between the social media and information system in the enterprise such as ERP, therefore there can be data deficiencies or data quality problems in the information systems, which is caused by the differences between the external social media and internal information system. In this paper, underpinned by the work of ontological data quality from Wang and Wand 1996, we investigate a set of data quality problems between two representations - Social Media and ERP. We further discuss how ERP system can be improved from the data quality perspective.