In the Search of Community : From Recognition to Exploration of Information Needs

LORENZ, Michal and Tomáš ŠTEFEK. In the Search of Community : From Recognition to Exploration of Information Needs. In The 16TH CIRN (Community Informatics Research Network) Conference, Monash University Prato Centre, 24-26 October 2018. 2018.

Basic information

• Original name: In the Search of Community : From Recognition to Exploration of Information Needs
• Name in Czech: Hledání komunity : Od identifikace k průzkumu informačních potřeb
• Authors: LORENZ, Michal (203 Czech Republic, guarantor, belonging to the institution) and Tomáš ŠTEFEK (203 Czech Republic, belonging to the institution).
• Edition: The 16TH CIRN (Community Informatics Research Network) Conference, Monash University Prato Centre, 24-26 October 2018, 2018.

Other information

• Original language: English
• Type of outcome: Presentations at conferences
• Field of Study: 50803 Information science
• Country of publisher: Italy
• Confidentiality degree: is not subject to a state or trade secret
• WWW: Stránky výzkumné sítě CIRN
• RIV identification code: RIV/00216224:14210/18:00106058
• Organization unit: Faculty of Arts
• Keywords (in Czech): Identifikace komunity; informační potřeby komunity; komunitní knihovna; sociální inovace; design služeb
• Keywords in English: Community identification; Community information needs; Community library; Social innovations; Service design
• Tags: rivok
• Tags: International impact, Reviewed

Abstract

One of the social roles that libraries are starting to systematically meet, is community role. In the project Social Innovation in libraries, we help community-oriented libraries to design socially innovative services to address urgent civil problems. But these services cannot be designed ad hoc, they must be tailored to the needs and with the help of the communities. Because needy communities are very often non-administered communities, their members are library non-users however. This means that librarians have to leave the walls of libraries and search for the needy communities in the field. In our paper, we focus on technique librarians and others can use to identify communities and explore their needs, including information needs and information practices. Identifying communities and analysis of their needs is a prerequisite for the service design process and implementation of social innovation in community libraries.