SPURNÝ, Josef, Ivan KOPEČEK, Radek OŠLEJŠEK, Jaromír PLHÁK and Francesco CAPUTO. The Prisoner's Dilemma in the Workplace: How Cooperative Behavior of Managers Influence Organizational Performance and Stress. Kybernetes. Rome, Italy: Emerald Publishing Limited, 2021. ISSN 0368-492X. doi:10.1108/K-04-2020-0229.
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Basic information
Original name The Prisoner's Dilemma in the Workplace: How Cooperative Behavior of Managers Influence Organizational Performance and Stress
Authors SPURNÝ, Josef, Ivan KOPEČEK, Radek OŠLEJŠEK, Jaromír PLHÁK and Francesco CAPUTO.
Edition Kybernetes, Rome, Italy, Emerald Publishing Limited, 2021, 0368-492X.
Other information
Original language English
Type of outcome Article in a journal
Field of Study 10201 Computer sciences, information science, bioinformatics
Country of publisher United Kingdom of Great Britain and Northern Ireland
Confidentiality degree is not subject to a state or trade secret
Impact factor Impact factor: 1.754 in 2019
Organization unit Faculty of Informatics
Doi http://dx.doi.org/10.1108/K-04-2020-0229
Keywords in English Prisoner's dilemma; cooperation; scale-free network; agent-based modeling; organizational performance; stress
Tags International impact, Reviewed
Changed by Changed by: RNDr. Radek Ošlejšek, Ph.D., učo 3636. Changed: 10/2/2021 18:36.
Abstract
The aim of the paper is to analyze the impact of cooperativeness of managers who occupy central positions in interaction networks on the performance and stress levels of a whole organization. To explore this relationship, a multi-parameter agent-based model is proposed which implements the Prisoner's Dilemma Game approach on a scale-free network in the NetLogo environment. A description of the socio-economic aspects and the key concepts implemented in the model are provided. Stability and correctness have been tested through a series of validation experiments, including sensitivity analysis. The source code is available for further exploration and testing. The simulations revealed that improving the stress resistance of all employees moderately increases organizational performance. Analyzing managers' roles showed that increasing only the stress resistance of managers does not account for significantly higher overall performance. However, a substantial increase in organizational performance and a decrease in stress levels are achieved when managers are unconditionally cooperative. This effect is stronger for the lowered stress resistance of employees. Therefore, the willingness of managers to cooperate under all circumstances can be a key factor in achieving better performance and building a more pleasant, stress-free working environment. This paper presents a model for analyzing cooperation, specifically in the organizational context, extending the Prisoner's Dilemma with novel concepts and mechanisms. While the results confirm the existing theories about the importance of central nodes in complex networks, they also provide further details on how the cooperative behavior of central nodes (i.e., the managers) might benefit the organization.
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