D 2021

Conversational Interfaces in Serious Games: Identifying Potentials and Future Research Directions based on a Systematic Literature Review

GÖBL, Barbara; Simone KRIGLSTEIN and Helmut HLAVACS

Basic information

Original name

Conversational Interfaces in Serious Games: Identifying Potentials and Future Research Directions based on a Systematic Literature Review

Authors

GÖBL, Barbara; Simone KRIGLSTEIN and Helmut HLAVACS

Edition

Proceedings of the 13th International Conference on Computer Supported Education - Volume 1: CSEDU, 2021

Publisher

SciTePress

Other information

Language

English

Type of outcome

Proceedings paper

Confidentiality degree

is not subject to a state or trade secret

References:

ISBN

978-989-758-502-9

Keywords in English

Natural Language Interfaces, Conversational Interfaces, Conversational Agents, Chatbots, Pedagogical Agents, Serious Games, Game-based Learning, Player-Computer Interaction

Tags

International impact, Reviewed

Abstract

V originále

Conversational interfaces have become a popular approach to human-computer interaction in recent years. While currently often employed in a business context or as personal assistants, recent advances show that their application potential goes far beyond that. The following paper presents a systematic literature review on the integration of conversational interfaces using natural language in serious games. We provide an overview of application domains, designer’s motivations and reasoning. Finally, we summarize potentials and pitfalls of this technology in serious games, identify research gaps and suggest directions for further research.