Local Government Communication: Reaching out through Facebook

J 2021

Local Government Communication: Reaching out through Facebook

HRŮZOVÁ, Lucia and Filip HRŮZA

Basic information

Original name

Local Government Communication: Reaching out through Facebook

Authors

HRŮZOVÁ, Lucia (703 Slovakia, guarantor, belonging to the institution) and Filip HRŮZA (203 Czech Republic, belonging to the institution)

Edition

Lex localis - Journal of Local Self-Government, Maribor (Slovenia), Institute for Local Self-Government and Public Procurement Maribor, 2021, 1581-5374

Other information

Language

English

Type of outcome

Článek v odborném periodiku

Field of Study

50602 Public administration

Country of publisher

Slovenia

Confidentiality degree

není předmětem státního či obchodního tajemství

References:

URL

Impact factor

Impact factor: 0.660

RIV identification code

RIV/00216224:14560/21:00119017

Organization unit

Faculty of Economics and Administration

DOI

http://dx.doi.org/10.4335/19.2.217-241(2021)

UT WoS

000646048300001

Keywords in English

regional capitals; Czech Republic; social networks; engagement; Facebook

Abstract

V originále

The development of Web 2.0 technologies has led to the expansion of new technologies and services such as social media, which has become a new tool for public participation and alternative service delivery based on higher G2C (government to citizens) responsiveness. This ongoing development has caused governments to face expectations to adapt their communication channels to the changing environment of online social interactions. The main purpose of this paper is to investigate how local governments in the Czech Republic use social media in their communications with the public and the effects of these communications. To do so, this paper presents a comprehensive analysis of the Facebook communications of Czech regional capitals using multiple methodological approaches, including a survey, statistical analysis and an OLS model. The Facebook social networking site was chosen for this research because of its prevalent popularity over all relevant social media and the frequency of use in the Czech Republic both in general and by local governments, and because of its higher complexity of G2C interactions. The outcomes are given in the context of the relevant previous research.

Links

GA19-06020S, research and development project

Name: Alternativní způsoby poskytování služeb

Investor: Czech Science Foundation

Citovat

HRŮZOVÁ, Lucia and Filip HRŮZA. Local Government Communication: Reaching out through Facebook. Lex localis - Journal of Local Self-Government. Maribor (Slovenia): Institute for Local Self-Government and Public Procurement Maribor, 2021, vol. 19, No 2, p. 217-243. ISSN 1581-5374. Available from: https://dx.doi.org/10.4335/19.2.217-241(2021).

@article{1776679,
   author = {Hrůzová, Lucia and Hrůza, Filip},
   article_location = {Maribor (Slovenia)},
   article_number = {2},
   doi = {http://dx.doi.org/10.4335/19.2.217-241(2021)},
   keywords = {regional capitals; Czech Republic; social networks; engagement; Facebook},
   language = {eng},
   issn = {1581-5374},
   journal = {Lex localis - Journal of Local Self-Government},
   title = {Local Government Communication: Reaching out through Facebook},
   url = {http://pub.lex-localis.info/index.php/LexLocalis/article/view/1443},
   volume = {19},
   year = {2021}
}

TY  - JOUR
ID  - 1776679
AU  - Hrůzová, Lucia - Hrůza, Filip
PY  - 2021
TI  - Local Government Communication: Reaching out through Facebook
JF  - Lex localis - Journal of Local Self-Government
VL  - 19
IS  - 2
SP  - 217-243
EP  - 217-243
PB  - Institute for Local Self-Government and Public Procurement Maribor
SN  - 15815374
KW  - regional capitals
KW  - Czech Republic
KW  - social networks
KW  - engagement
KW  - Facebook
UR  - http://pub.lex-localis.info/index.php/LexLocalis/article/view/1443
N2  - The development of Web 2.0 technologies has led to the expansion of new technologies and services such as social media, which has become a new tool for public participation and alternative service delivery based on higher G2C (government to citizens) responsiveness. This ongoing development has caused governments to face expectations to adapt their communication channels to the changing environment of online social interactions. The main purpose of this paper is to investigate how local governments in the Czech Republic use social media in their communications with the public and the effects of these communications. To do so, this paper presents a comprehensive analysis of the Facebook communications of Czech regional capitals using multiple methodological approaches, including a survey, statistical analysis and an OLS model. The Facebook social networking site was chosen for this research because of its prevalent popularity over all relevant social media and the frequency of use in the Czech Republic both in general and by local governments, and because of its higher complexity of G2C interactions. The outcomes are given in the context of the relevant previous research.
ER  -

HRŮZOVÁ, Lucia and Filip HRŮZA. Local Government Communication: Reaching out through Facebook. \textit{Lex localis - Journal of Local Self-Government}. Maribor (Slovenia): Institute for Local Self-Government and Public Procurement Maribor, 2021, vol.~19, No~2, p.~217-243. ISSN~1581-5374. Available from: https://dx.doi.org/10.4335/19.2.217-241(2021).

Detailed Information on Publication Record