Migration of public sector and public sector services into the digital arena is mostly seen as a good and welcomed development. Digitalisation of public sector tends to be on the forefront of many political programs and in general most of the internet users are welcoming of this change. Such polling however doesn't take into the account the other part of population, those that are not for one reason or the other part of the 'internet users' and therefore those that could not only be the most eff ected by such migration, but very often those that are part of the especially vulnerable population Before we can commit to fully digital, or even mostly digital, public administration we not consider those excluded from such administration and how to protect their rights, or to begin with, even ask the question whether digital exclusion poses such an urgent question.