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@inproceedings{2235497,
author = {Gerdenitsch, Cornelia and Weinhofer, Matthias and Puthenkalam, Jaison and Kriglstein, Simone},
address = {Bremen, Germany},
booktitle = {Entertainment Computing – ICEC 2022: 21st IFIP TC 14 International Conference},
doi = {http://dx.doi.org/10.1007/978-3-031-20212-4_6},
keywords = {Virtual reality; Robot; Leadership; Influence tactics; Human robot interaction},
howpublished = {tištěná verze "print"},
language = {eng},
location = {Bremen, Germany},
isbn = {978-3-031-20211-7},
pages = {76-88},
publisher = {Springer},
title = {Upward Influence Tactics: Playful Virtual Reality Approach for Analysing Human Multi-robot Interaction},
url = {https://link.springer.com/chapter/10.1007/978-3-031-20212-4_6},
year = {2022}
}
TY - JOUR
ID - 2235497
AU - Gerdenitsch, Cornelia - Weinhofer, Matthias - Puthenkalam, Jaison - Kriglstein, Simone
PY - 2022
TI - Upward Influence Tactics: Playful Virtual Reality Approach for Analysing Human Multi-robot Interaction
PB - Springer
CY - Bremen, Germany
SN - 9783031202117
KW - Virtual reality
KW - Robot
KW - Leadership
KW - Influence tactics
KW - Human robot interaction
UR - https://link.springer.com/chapter/10.1007/978-3-031-20212-4_6
N2 - The interest, the potential, and also the technical development in artificial intelligence assistants shows us that these will play an essential role in the future of work. Exploring the interaction and communication between human and artificial intelligence (AI) assistants forms the basis for the development of trustworthy and meaningful AI-based systems. In this paper we focused on the question how humans react to AI - more precisely, AI gents as robots - that act to influence human behavior and emotions by using two upward influencing tactics: Ingratiating and Blocking. For this purpose, we developed a playful virtual reality approach that creates a leader-subordinate relationship between humans and the AI agents in a factory environment. We explore how humans react to those agents. Among other things, we found that behaviors that are seen as likable in humans are perceived as distracting in robots (e.g., compliments used by the ingratiating tactic). Further, robots were perceived as a group and not as individuals. Our findings showed us directions and open questions which need to be investigated in future work investigating human-multi-robot interaction at the workplace.
ER -
GERDENITSCH, Cornelia, Matthias WEINHOFER, Jaison PUTHENKALAM a Simone KRIGLSTEIN. Upward Influence Tactics: Playful Virtual Reality Approach for Analysing Human Multi-robot Interaction. In \textit{Entertainment Computing – ICEC 2022: 21st IFIP TC 14 International Conference}. Bremen, Germany: Springer, 2022, s.~76-88. ISBN~978-3-031-20211-7. Dostupné z: https://dx.doi.org/10.1007/978-3-031-20212-4\_{}6.
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