STEHLÍK, Antonín and Josef KAPOUN. Erst mit integrierter Logistik vollständig (Complexity through integrated logistics). Einkauf Materialwirtschaft Logistik. CH - 4411 Seltisberg: DEK - Verlag AG, 2004, vol. 44, 9 - 2004, p. 13 - 15. ISSN 1421-864X.
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Basic information
Original name Erst mit integrierter Logistik vollständig
Name (in English) Complexity through integrated logistics
Authors STEHLÍK, Antonín (203 Czech Republic, guarantor) and Josef KAPOUN (203 Czech Republic).
Edition Einkauf Materialwirtschaft Logistik, CH - 4411 Seltisberg, DEK - Verlag AG, 2004, 1421-864X.
Other information
Original language German
Type of outcome Article in a journal
Field of Study 50600 5.6 Political science
Country of publisher Switzerland
Confidentiality degree is not subject to a state or trade secret
RIV identification code RIV/00216224:14560/04:00057073
Organization unit Faculty of Economics and Administration
Keywords in English Complexity; customer; logistics
Tags complexity, customer, Logistics
Changed by Changed by: doc. Ing. Antonín Stehlík, CSc., učo 1722. Changed: 27/9/2004 14:31.
Abstract
CRM ist und bleibt ein Management- System. Es handelt sich dabei um die elektronische Unterschtützung von Unternehmensaufgaben über customers.
Abstract (in English)
The aim of CRM is to build and manage non-standard customer relationships. The way towards that goal is the change in companys processes and support for customer relationship through IT.
Links
IAA7167201, research and development projectName: Teoretické a metodologické aspekty institucionální podpory podnikání
Investor: Academy of Sciences of the Czech Republic, Theoretical and methodological aspects of institutional enterprise assitance
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