BUTTLE, Francis. Customer relationship management : concepts and tools. 1st ed. Amsterdam: Elsevier, 2004, xviii, 359. ISBN 075065502X.
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Basic information
Original name Customer relationship management : concepts and tools
Authors BUTTLE, Francis.
Edition 1st ed. Amsterdam, xviii, 359, 2004.
Publisher Elsevier
Other information
ISBN 075065502X
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