GUMMESSON, Evert. Total relationship marketing : from the 4Ps-- product, price, promotion, place-- of traditional marketing management to the 30Rs-- the thirty relationships- of the new marketing paradigm. Oxford: Butterworth-Heinemann, 1999, xiii, 281. ISBN 075064463X.
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Basic information
Original name Total relationship marketing : from the 4Ps-- product, price, promotion, place-- of traditional marketing management to the 30Rs-- the thirty relationships- of the new marketing paradigm
Authors GUMMESSON, Evert.
Edition Oxford, xiii, 281, 1999.
Publisher Butterworth-Heinemann
Other information
ISBN 075064463X
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