V originále
Service Science, Engineering and Management (SSME) is emerging as a new discipline and several universities have been evolving or creating courses/programs to educate for the needs of the service fields of the economy. The University of Porto started in 2007 a master program in Service Engineering and Management, and Masaryk University started in 2008 a program in Service Science, Management, and Engineering. Both programs concentrate on services that are supported by technology, in particular information and communication technologies. This paper presents a summary of both programs and a proposal for a joint 2 year master program involving the two universities that is expected to start in 2010. Students in this program will take courses in the two universities, and lecturers will be involved in joint research projects. Individual students will have a semester research or applied project in a European service organization, being supervised by a lecturer or a researcher from each universities. It is expected that graduates will understand technological, organizational and cultural aspects of the diverse businesses in a wide European context and will be ready for service requirements of this century.
Česky
Service Science, Engineering and Management (SSME) je vznikající disciplína. University of Porto odstartovala in 2007 masgisterský program Service Engineering and Management a Masarykova Universita spustila program Service Science, Management, and Engineering v roce 2008. Příspěvek předkládá přehled obou programů a návrh na joint degree dvouletého magisterského programu zahrnující obě univerzity s předpokládaným počátkem v roce 2010.