KLAPALOVÁ, Alena. Competitiveness of firms, performance and customer orientation measures – empirical survey results. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis. Brno: Mendelova univerzita v Brně, 2011, LIX, No 7, p. 195-202. ISSN 1211-8516. |
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@article{962358, author = {Klapalová, Alena}, article_location = {Brno}, article_number = {7}, keywords = {competitiveness competitive advantage performance customer orientation measures}, language = {eng}, issn = {1211-8516}, journal = {Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis}, title = {Competitiveness of firms, performance and customer orientation measures – empirical survey results}, volume = {LIX}, year = {2011} }
TY - JOUR ID - 962358 AU - Klapalová, Alena PY - 2011 TI - Competitiveness of firms, performance and customer orientation measures – empirical survey results JF - Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis VL - LIX IS - 7 SP - 195-202 EP - 195-202 PB - Mendelova univerzita v Brně SN - 12118516 KW - competitiveness competitive advantage performance customer orientation measures N2 - The purpose of the paper is to presents results from two empirical surveys concerning selected factors which can be connected to customer orientation, performance and competitiveness of firms.The purpose of the surveys was also to reveal potential differences between sectors arising from not only the different influences of internal but as well as external environment. ER -
KLAPALOVÁ, Alena. Competitiveness of firms, performance and customer orientation measures – empirical survey results. \textit{Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis}. Brno: Mendelova univerzita v Brně, 2011, LIX, No~7, p.~195-202. ISSN~1211-8516.
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