SLOVÁK, Petr, Peter NOVÁK, Pavel TROUBIL, Petr HOLUB and Eric HOFER. Exploring Trust in Group-to-Group Video-Conferencing. Online. In CHI EA '11 Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems. New York, NY, USA: ACM New York, NY, USA, 2011, p. 1459-1464. ISBN 978-1-4503-0268-5. Available from: https://dx.doi.org/10.1145/1979742.1979791.
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Basic information
Original name Exploring Trust in Group-to-Group Video-Conferencing
Name in Czech Zkoumání důvěry ve videokonferencích pro spolupráci skupin
Authors SLOVÁK, Petr (203 Czech Republic, belonging to the institution), Peter NOVÁK (203 Czech Republic, belonging to the institution), Pavel TROUBIL (203 Czech Republic, belonging to the institution), Petr HOLUB (203 Czech Republic, guarantor, belonging to the institution) and Eric HOFER (840 United States of America).
Edition New York, NY, USA, CHI EA '11 Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems, p. 1459-1464, 6 pp. 2011.
Publisher ACM New York, NY, USA
Other information
Original language English
Type of outcome Proceedings paper
Field of Study 10201 Computer sciences, information science, bioinformatics
Country of publisher Canada
Confidentiality degree is not subject to a state or trade secret
Publication form electronic version available online
WWW URL
RIV identification code RIV/00216224:14610/11:00055600
Organization unit Institute of Computer Science
ISBN 978-1-4503-0268-5
Doi http://dx.doi.org/10.1145/1979742.1979791
Keywords in English videoconferencing; group-to-group; trust; GColl
Tags rivok
Tags International impact, Reviewed
Changed by Changed by: doc. RNDr. Petr Holub, Ph.D., učo 3248. Changed: 7/4/2016 09:40.
Abstract
Previous work has shown that supporting trust via computer-mediated communication can be a challenge, especially among strangers. In this paper, we report on an experiment comparing two group-to-group video-conferencing environments and face-to-face communication in their ability to support trust and mutual cooperation in a social dilemma task. There are pronounced differences in participant behaviour between the two video-conferencing designs, indicating higher mutual trust in one of the video-conferencing conditions. The decisive factor seems to be a discrepancy in the type of group identity that develops during the game. Moreover, our results suggest that a combination of personal displays and a unique video-stream of each participant present in the better video-conferencing condition contributed to this result.
Links
MUNI/A/0914/2009, interní kód MUName: Rozsáhlé výpočetní systémy: modely, aplikace a verifikace (Acronym: SV-FI MAV)
Investor: Masaryk University, Category A
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