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@book{972393, author = {Jeston, John and Nelis, Johan}, address = {Amsterdam}, edition = {1. vyd.}, location = {Amsterdam}, isbn = {0-7506-8761-4}, publisher = {Elsevier/Butterworth-Heinemann}, title = {Management by process: a roadmap to sustainable business process management}, year = {2008} }
TY - BOOK ID - 972393 AU - Jeston, John - Nelis, Johan PY - 2008 TI - Management by process: a roadmap to sustainable business process management PB - Elsevier/Butterworth-Heinemann CY - Amsterdam SN - 0750687614 ER -
JESTON, John and Johan NELIS. \textit{Management by process: a roadmap to sustainable business process management}. 1. vyd. Amsterdam: Elsevier/Butterworth-Heinemann, 2008, 303 pp. ISBN~0-7506-8761-4.
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