J 2012

Reverse Logistics in Czech Companies: Increasing Interest in Performance Measurement

ŠKAPA, Radoslav and Alena KLAPALOVÁ

Basic information

Original name

Reverse Logistics in Czech Companies: Increasing Interest in Performance Measurement

Authors

ŠKAPA, Radoslav (203 Czech Republic, guarantor, belonging to the institution) and Alena KLAPALOVÁ (203 Czech Republic, belonging to the institution)

Edition

Management Research Review, Emerald Group Publishing Limited, 2012, 2040-8269

Other information

Language

English

Type of outcome

Článek v odborném periodiku

Field of Study

50600 5.6 Political science

Country of publisher

United States of America

Confidentiality degree

není předmětem státního či obchodního tajemství

References:

RIV identification code

RIV/00216224:14560/12:00060273

Organization unit

Faculty of Economics and Administration

DOI

UT WoS

000213417100002

Keywords in English

Reverse logistics; reverse flows; performance measurement; survey results

Tags

International impact, Reviewed
Změněno: 30/7/2013 16:27, doc. Ing. Radoslav Škapa, Ph.D.

Abstract

V originále

Purpose – This paper explores whether Czech companies believe that value is being generated by reverse logistics (RL), and whether (and how) they track its costs and benefits. The quality of performance measurement of RL was related to three corporate attributes. The findings were then compared to the results of an older study to describe developments over the past five years, and to evaluate the changes during this time period. Design/Methodology/Approach – This exploratory research is based on data from 102 Czech companies collected in 2009. The basic statistical tests were applied in the analysis. A part of the paper takes the form of longitudinal research. Findings – One third of Czech companies surveyed reported that RL had a positive influence on their profits. A positive relationship between the profitability of RL activities and a company’s strategic focus on RL was also identified. The level of interest by companies in performance measurement has increased; however, the companies tend to focus on the efficiency of RL while the effectiveness is neglected. Research limitations/implications – Managers must acknowledge the issue of proper measurement of RL performance, and involve RL in the planning process if they want to improve it. They should focus more on effectiveness, not just on efficiency. The analyzed data expresses the opinions of executive management, and was not accompanied by financial or production data. Originality/Value – The survey first maps the status of RL performance measurement in the Czech Republic. It finds a relationship between profitability of RL and corporate planning, and it points out that companies focus mainly on RL efficiency, and fail to consider effectiveness in their performance measurement.

Links

MUNI/A/0905/2009, interní kód MU
Name: Ekonomika a management podniku v globalizovaném prostředí (Acronym: EMP)
Investor: Masaryk University, Category A