Masaryk University

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    2005

    1. Value for customer and satisfaction
      KLAPALOVÁ, Alena. Value for customer and satisfaction. In Conference Proceedings IX. Int. Conference of Doctoral Students. první. Toruň, Polsko: Nicholas Copernicus University in Toruň, 2005, p. 43-49. ISBN 83-231-1978-3.
      More: https://is.muni.cz/publication/589785/en
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