BOUREK, Aleš. General Principles and Logic of Quality Management in Health and Healthcare. In MOUMTZOGLOU A. and KASTANIA A.
E-Health Systems Quality and Reliability: Models and Standards. 1st ed. Hershey PA: Medical Information Science Ref. IGI, 2011, p. 2-19, 17 pp. ISBN 978-1-61692-843-8. Available from: https://dx.doi.org/10.4018/978-1-61692-843-8.ch001.