MKH_ZNMG Knowledge management

Faculty of Economics and Administration
Spring 2022
Extent and Intensity
0/0/0. 4 credit(s). Type of Completion: zk (examination).
Teacher(s)
Mag. Dr. Eva Born (lecturer)
Mgr. et Mgr. Tomáš Ondráček, Ph.D. (lecturer)
Ing. Peter Kelemen, Ph.D. (seminar tutor)
Guaranteed by
Mag. Dr. Eva Born
Department of Business Management – Faculty of Economics and Administration
Contact Person: Vlasta Radová
Supplier department: Department of Business Management – Faculty of Economics and Administration
Timetable
Fri 18. 3. 16:00–19:50 P101, Fri 13. 5. 12:00–15:50 P103
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The ways in which organizations create, communicate, and argue knowledge are different. However, they have a long-term impact on the organizational performance as they affect the results of decision-making and negotiation of the organization's members. This course examines how effective, flexible, and innovative organizations in the so called society 4.0 create, communicate, and argue their knowledge. The aim of the course is to map existing research in this area and to support the idea that the combination of knowledge management and sensitive management of social relationships is essential for the creation and updating of effective approaches to solving the original task of knowledge management in the organization, by promoting its flexibility and innovativeness.
Learning outcomes
Student will be in particular able to:
- reproduce the main issues in the area of knowledge management;
- understand basic concepts of knowledge management;
- understand and design possible solutions to selected problems of knowledge management;
- implement these solutions in practice.
Syllabus
  • Lecture 1 – Knowledge Management: introduction, organisational affairs (requirements, contents, passing the course). Approaches to Knowledge Management. Knowledge workers, organisational learning. Sensemaking, high-reliability organising: theoretical input, brief test, presentations, discussions. Knowledge components, LIR model, knowledge creation. Barriers to knowledge sharing, role of communities in knowledge sharing.
  • Lecture 2 – Strong and weak ties between people and knowledge sharing, role of routines in organisations. Interpersonal competence and knowledge sharing, collaboration across different domains of expertise. Interfirm networks and cooperation in knowledge sharing, customer knowledge management. Specific methods supporting knowledge management, measuring the value of knowledge management.
Literature
    required literature
  • Výukové materiály (k dispozici na začátku semestru)
  • HISLOP, Donald. Knowledge management in organizations : a critical introduction. Third edition. Oxford: Oxford University Press, 2013, xx, 284. ISBN 9780199691937. info
    recommended literature
  • TSOUKAS, Haridimos. Complex knowledge : studies in organizational epistemology. Oxford: Oxford University Press, 2005, x, 414. ISBN 9780199275588. info
Teaching methods
lectures, autonomous reading of academic literature, presentations, group discussions, group games, case study analyses, short tests, written exam
Assessment methods
Thematic work (student presentation of an assigned topic), active in-class work. Final exam.
Any copying, recording or leaking tests, use of unauthorized tools, aids and communication devices, or other disruptions of objectivity of exams (credit tests) will be considered non-compliance with the conditions for course completion as well as a severe violation of the study rules. Consequently, the teacher will finish the exam (credit test) by awarding grade "F" in the Information System, and the Dean will initiate disciplinary proceedings that may result in study termination.
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
Information on the extent and intensity of the course: 8 hodin tutoriálů.
Information on course enrolment limitations: Minimální počet pro otevření předmětu je 10 zapsaných studentů. / The minimum number of enrolled students to open the course is 10.
The course is also listed under the following terms Spring 2020, Spring 2021, Spring 2023, Spring 2024.
  • Enrolment Statistics (Spring 2022, recent)
  • Permalink: https://is.muni.cz/course/econ/spring2022/MKH_ZNMG